Hendrix College recognizes the importance of service, emotional support
and therapy animals for individuals with disabilities and has established the
following policy regarding assistance animals (and Service Animals in Training)
and emotional support, and therapy animals, to assist students with life
issues. The policy ensures that students
with disabilities, who require the use of assistance animals as a reasonable
accommodation, receive the benefit of the work or task performed by such
animals or the therapeutic support they provide. Hendrix is committed to allowing students
with disabilities the use of an assistance animal on campus to facilitate their
full-participation and equal access to the College’s programs and
activities. The College also recognizes
that the presence of such animals may, however, present health, safety,
security and programmatic issues for other members of the community.
The College reserves the right to enforce all relevant rules for the use
of assistance animals through the student conduct code and applicable laws. The
College also reserves the right to revoke permission granted for the campus
presence of any assistance animal whose owner fails to follow the requirements
set forth in this procedure.
Requests for therapy and emotional support animals will only be reviewed
under this policy for college housing. These animals will not be allowed in
other campus facilities. Requests that do not carry evidence of the necessity
of the animal will be denied.
What is a Disability?
In order to qualify
for a reasonable accommodation under the FHA, 504, or the ADA, the student must
meet the statutory definition of having a “disability,”
defined as a physical or mental condition or impairment that is medically
recognizable, and diagnosable, and that substantially limits one or more of a
person’s major life activities. These limitations may include: caring for
oneself, performing manual tasks, walking, seeing, hearing, speaking,
breathing, working, and learning. A person is substantially limited in major
life activities if the individual is unable to perform the activity, or is
significantly restricted as to the manner in which he or she can perform that
activity when compared to the average person. Acceptable documentation of
disability can be from either a medical or mental health provider. It should
verify the disability as well as the need for an assistance animal.
What is a Service Animal?
A “Service animal”
performs functions and tasks that the individual with a disability cannot
perform for him or herself. Service animals are individually trained to do work
or perform tasks for the benefit of an individual with a disability. These
tasks include, but are not limited to: guiding individuals with impaired
vision, alerting individuals who are hearing impaired to intruders or sound,
providing minimal protection or rescue work, pulling a wheelchair, or fetching
What is a Therapy animal?
A Therapy animal
may soothe anxiety in some individuals, but does not assist an individual with
a disability in activities of daily living.
Therapy animals are not service animals and will not necessarily qualify
as a reasonable accommodation under ADA.
If they meet the qualifications as a reasonable accommodation, then such
animals can only be permitted in housing and not in public indoor areas on
What is an Emotional Support Animal?
support animal” often referred to as a “companion animal” is an animal whose
sole responsibility is to provide calming influence, affection, stability or
security. An emotional support animal should demonstrate a good temperament and
reliable, predictable behavior. Unlike a
service animal, an emotional support animal does not assist a person with a
disability with activities of daily living, nor does it accompany a person with
a disability at all times. An emotional support animal, however, may be
incorporated in a treatment process to assist in alleviating the symptoms of
that individual’s disability. This treatment occurs within the person’s
residence. Emotional support animals are not service animals and will not
necessarily qualify as a reasonable accommodation under ADA. If they meet the qualifications as a
reasonable accommodation, then such animals can only be permitted in housing
and not in public indoor areas on campus.
For ease in
interpreting this document, all prospective animals will be labeled as ‘assistance animals’.
animal” is an assistance animal that has been granted as a reasonable
accommodation under this policy.
The “owner” is the
student or other covered person who has requested the accommodation and has
received approval to bring the “approved animal” on campus.
How Can I Apply for
Approval for an assistance animal?
may not reside in College housing without expressed approval from College
officials. Such requests should be processed as follows:
- Submit Assistance Animal Request Form; signature block from Animal
Policy; Medical Verification form and photograph of animal to the Office
of Academic Success (OAS). The College recommends that animals be
at least one year of age, to insure reasonable independence and maturity.Animals that are younger than one year of age may have difficulty
restraining impulses (barking, chewing furniture, bowel and bladder
movements). The animal’s owner
retains responsibility for all actions of the assistance animal.
- Register with the OAS
- Provide verification of disability to OAS
- Provide letter from medical provider stating purpose for assistance
- If student receives conditional approval from first round of forms,
the student must then submit the following forms:
- A. Animal Registration form;
- D.photograph of
- E.and proof of
licensing in Faulkner County if the animal is a dog or a cat.
documents verifying the animal provides assistance to assist with or alleviate
a symptom of the identified disability
*Applicants should make
arrangements with their external healthcare provider for the exchange of
information with Hendrix College, since the student’s healthcare provider may
be contacted for clarification.
Healthcare providers must be certified/accredited in one of the following
B. Ph. D
C. Nurse Practitioner
D. licensed counselor or therapist
Verification of Disability and Need for an
NOTE: Only Service
Animals have access to non-residential College
owned facilities (except restricted areas). Emotional support and therapy
animals are restricted to housing only.
A student seeking the assistance of an assistance animal to use College
facilities and services must provide verification to the Academic Success
Office that he or she has a qualifying disability and that the assistance
animal is needed for the use and enjoyment of the College facilities and
services. The student’s health care provider, who is qualified to make the
requested assessment, must submit a signed letter on professional letterhead
expressing the following:
The provider’s diagnosis of the person’s condition.
The provider’s opinion that the condition affects a major life activity.
3. The provider’s
professional opinion that the service animal is used to help with the
person’s daily living activities, and is necessary to effectively utilize
college facilities and services. (Appropriate context must also be provided
for assistance animals).
4. The provider’s description of what service(s) the
assistance animal will specifically provide.
Any additional rationale or statement the college may reasonably need to
understand the basis for the professional opinion.
the disability may not be required if the specific disability is already known
to the College. Documentation of the need for the service animal may not be
required if the need for the disability-related service animal is already known
to the College.
The Assistance Animal Committee will meet three times per year (April,
July and November) to review requests for housing accommodations. The following
deadlines for requesting housing accommodations apply:
College incoming first-year students:
July for the fall semester
November 1 for the spring semester
March 1 for the fall semester
November 1 for the spring semester
Applications will not be
accepted during the month of August, unless the student has experienced an
exceptionally significant change in circumstances.
Hendrix staff will review documentation and, if the Assistance Animal
Committee approves the request, then a representative of the Office of Academic
Success (OAS) will arrange a meeting with the person requesting an assistance
animal. This policy will be carefully reviewed with the person at that time.
If a student’s request to house an assistance animal is denied, then he
or she will have the opportunity to appeal such decisions. All appeals are
reviewed by the Vice President of Student Affairs. The student
will receive information about the appeals process via e-mail, and this
information will be sent to the student within one week of the denial decision.
Upon approval of an assistance animal, the student’s roommate(s) or
suitemate(s) will be notified of the approved animal. Also residential building
staff will be notified.
Residence Life personnel will make a reasonable effort to notify
students in the residence building where the approved animal will be located.
Students with medical condition(s) that are affected by animals (e.g.,
respiratory diseases, asthma, severe allergies) are asked to contact the
Residence Life Office if they have a health or safety related concern about
exposure to an assistance animal in residential facilities. Students with
medical condition(s) that are affected by animals are asked to contact the OAS
if they have a health or safety related concern about exposure to an assistance
animal in non-residential facilities on campus.
The College is prepared to also reasonably accommodate individuals with
such medical conditions that require accommodation when living, working, or
studying in proximity to assistance animals.
The Assistance Animal committee in collaboration with Residence Life will
resolve any conflict arising from the presence of assistance animals in a
timely manner. Staff members will consider the conflicting needs and/or
accommodations of all persons involved. The Office of Academic Success staff
may use Hendrix Health Services as a resource for information on health issues.
The Office may consult with the Assistance Animal Committee at its discretion.
In the event that an agreement between conflicting parties cannot be reached,
the OAS’ decision is final and not subject to appeal.
Responsibilities for having an approved animal on campus
The owner is responsible for assuring that the Approved Animal does not
unduly interfere with the routine activities of the College or cause
difficulties for other members of the College community. The owner and approved
animal are both responsible for abiding by the conduct policies outlined in the
Student Handbook. The owner may be charged with a violation of student conduct
for inappropriate behavior of an approved animal.
Service Animals may
travel freely with their owner throughout College facilities. Therapy or emotional support animals must be
contained within the approved student’s privately assigned residential area
(room, suite, and apartment) at all times, except when transported outside the
private residential area in an animal carrier or controlled by leash or
harness. When outside the residence, the owner of an assistance animal shall
carry proof that the animal is an approved animal.
The owner is responsible for posting official animal signage on all
external doors of their campus residence.
This signage is obtained through the Office of Academic Success and must
be posted continuously as long as the animal is in residence on campus.
4. The owner is
financially responsible for the actions of the Approved Animal including bodily
injury or property damage. The owner’s responsibility covers, but is not
limited to replacement of furniture, carpet, window, wall covering, and the
like. Carpet replacement expenses alone
can be several thousand dollars; final restitution costs will vary depending
upon the original condition of the residence and other factors. The owner is expected to cover these costs at
the time of repair and/or move-out. In sum, the owner is personally and financially
responsible for the actions of an assistance animal.
In the event two or more roommates have an assistance animal, there is
an expectation that the animals live harmoniously together. Any conflicts between the animals should be
worked out between the residents. If
there is animal-related damage to your residential unit, then the College’s
policy on room damage charges will apply. If one resident takes responsibility
for damages in a common area, then that resident will be charged. If neither resident claims responsibility for
the damage, any fines and/or repair fees will be split evenly between the
residents with animals.
The owner is responsible for any expenses incurred for cleaning above
and beyond a standard cleaning or for repairs to College premises that are
assessed after the student and animal vacate the residence. The College shall
have the right to bill the student account of the owner for unmet obligations.
7. The owner must
notify the Academic Success Office in writing if the Approved Animal is no
longer needed as an approved animal or is no longer in residence. To replace an approved animal the owner
must file a new Request for Reasonable Accommodation.
The owner’s residence may be inspected for fleas, ticks or other pests
twice a semester or as needed. Residence Life or Facilities will schedule the
inspection. If fleas, ticks or other pests are detected through inspection, the
residence will be treated using approved fumigation methods by a College
approved pest control service. The owner will be billed for the expense of any
pest treatment above and beyond standard pest management in the residential
(For students in the Residence Halls and/or Apartment shares) All
roommates or suitemates of the owner must sign an agreement allowing the
approved animal to be in residence with them. In the event that one or more
roommates or suitemates do not approve, either the owner and animal or the
non-approving roommates or suitemates, as determined by Residence Life, may be
moved to a different location.
Animals may not be left overnight in College Housing to be cared for by another
student. Animals must leave campus if the owner leaves campus for a prolonged
period, including overnight. For a partial list of animal boarding
businesses, check the last page of this document.
11. Housing has
the ability to relocate the owner and approved animal as necessary according to
current contractual agreements.
12. The owner
undertakes to comply with the “Guidelines for Maintaining an Approved Animal at
Hendrix College” as set forth in this policy.
13. The owner
agrees to continue to abide by all other College policies. Any violation of the
above rules may result in immediate removal of the animal from the College and
may be reviewed through the Student Conduct Process and the owner will be
afforded all rights of due process and appeal as outlined in that process.
Should the approved animal be removed from the College premises for any reason,
the owner is expected to fulfill his/her housing obligations for the remainder
of the housing contract.
Maintaining an Approved Animal at Hendrix College
The following guidelines apply to all approved animals and their owners,
unless the nature of the documented disability of the owner precludes adherence
to these guidelines, and permission for a variance from the guidelines has been
The student who received approval for the animal is responsible for the
animal’s care and supervision at all times.
The person is required to maintain control of the animal at all times.
This includes the cleanup of the animal’s waste in accordance with College
policy. Outdoor solid animal waste must be picked up immediately and disposed
of in outside trash dumpsters. Indoor animal waste, such as cat litter, must be
placed in a sturdy plastic bag and securely tied up before being disposed of in
outside trash dumpsters. Litter boxes should be placed on mats so that waste is
not tracked onto carpeted surfaces. Hendrix Housekeeping is not responsible for
disposing of animal waste.
Identification: All approved
animals are required to obtain and wear Hendrix identification at all times. If
wearing the identification is not feasible for the animal, then the
identification will be affixed to the animal’s carrier and or containment
accordance with local ordinances and regulations the animal must be immunized
against diseases common to that type of animal. Dogs must have current
vaccination against rabies and wear a vaccination tag. Local licensing
requirements must be followed.
housed in college housing must have an annual clean bill of health from a
licensed veterinarian. Documentation can be a vaccination certificate for the
animal or a veterinarian's statement regarding the animal’s health. The College
has authority to direct that the animal receive veterinary attention. (Local
licensing law is followed.)
Licensing: The College
reserves the right to request documentation showing that the animal has been
licensed if applicable. All applicants should contact Faulkner County animal control office at
501.450.6160, to insure compliance with local ordinances.
Animals and Conduct Policy violations: Students
in violation of the controlled substance, alcohol, or any other Hendrix conduct
policy that may put the animal at risk, may have their Assistance Animal
approval revoked. Students can apply for
reinstatement of the Assistance Animal.
An interim period of one semester or longer may be required between the
violation and the reinstatement of the Assistance Animal.
Leash: The animal
must be on a leash or crated anytime it is outside the owner’s private
residential facility, including residential common areas. The only exception to
this rule would be if the leash would inhibit the animal’s ability to be of
service. If the owner is not able to put the animal on a leash, then it should
be in a carrier when leaving the private residential facility of the owner. The
owner is required to maintain control of the animal at all times.
neutering, pregnant Assistance Animals: The
Assistance Animal committee strongly endorses spaying or neutering for all
assistance animals. No offspring of
assistance animals will be permitted to reside in campus housing.
assistance animal during owner temporary absence: Any
assistance animal left in a residential facility while the owner is away
temporarily from that facility for any length of time, must be housed in a crate
or other appropriate containment apparatus. Roommates or suitemates cannot be left
in charge of assistance animals to avoid this requirement, nor can animals be
moved to another room on campus, if the owner is not present. The owner of the
animal retains responsibility for the animal at all times. If the student needs assistance locating a
local kennel, they can contact Julie Brown at
assistance animal when College Officials are present: If the owner
is present in the residential facility and a College official comes to that
facility on College-related business, then the assistance animal must be placed
in the containment apparatus for the duration of the time the College official
is present. If the owner needs a small amount of time to contain the animal
before College officials enter the facility, then the owner should open the
door enough to prohibit the animal from escaping out of the door to request a
small amount of time to contain the animal. If the owner’s disability prohibits
the student from placing the animal in a containment apparatus, then that
animal should be leashed and sitting beside the owner while College Officials
10. Cleaning of assistance animals: Animals may
not be washed in College residence halls.
See last page of document for
partial list of grooming businesses.
11. Other Conditions: The Office of Academic Success may place
other reasonable conditions or restrictions on the animals depending on the
nature and characteristics of the animal.
for Faculty, Staff, Students, and Other Members of the College Community
Members of the
College community are required to abide by the following practices:
1. They are to allow a Service Animal to
accompany its owner at all times and in all places on campus, except where
animals are specifically prohibited.
They are not to touch or pet an assistance animal unless invited to do so by its owner.
They are not to feed an assistance animal without permission from the
They are not to startle an assistance animal deliberately.
They are not to separate or to attempt to separate an owner from his or
her assistance animal.
They may not inquire about the owner/student’s health status or specific
services provided by the animal.
Service animals will be
given access to ADA-appropriate buildings/rooms unless:
(1) the animal is out
of control and its handler does not take effective action to control it; (2)
the animal is not housebroken (i.e., trained so that, absent illness or
accident, the animal controls its waste elimination); or (3) the animal poses a
direct threat to the health or safety of others that cannot be eliminated or
reduced to an acceptable level by a reasonable modification to other policies,
practices and procedures.
The College may exclude/remove an approved animal when 1) the animal
poses a direct threat to the health or safety of others, or 2) the animal’s
presence results in a fundamental alteration of the College’s program, or 3)
the owner does not comply with Owner’s Responsibilities as outlined in this
policy, or 4) the animal or its presence creates a significant disturbance or
interference within the Hendrix community.
Approved Animals are solely responsible for any damage to persons or college
property caused by their animals.
Areas off limits
to service animals
The college may prohibit the use of Service Animals in certain locations
because of health and safety restrictions (e.g. where the animals may be in
danger, or where their use may compromise the integrity of research).
Restricted areas may include, but are not limited to, the following areas:
custodial closets, boiler rooms, facility equipment rooms, research
laboratories, classrooms with research/demonstration animals, areas where
protective clothing is necessary, wood and metal shops, swimming pools, rooms
with heavy machinery, and areas outlined in state law as being inaccessible to
Exceptions to restricted areas may be granted on a case-by-case basis by
contacting OAS and the appropriate department representative; the person
directing the restricted area has the final decision.
limits to therapy and emotional support animals
Assistance animals are approved for specific private residential spaces only. All indoor areas (including common residential spaces) are off limits to approved
emotional support and or therapy animals without prior authorization from the
of local veterinarians; animal boarding; and/or grooming businesses:
Animal Clinic; 612 Chestnut; 501.327.4413
Hideaway (boarding, grooming); 1238 McNutt Rd.;
(grooming, supplies); Conway Commons – 650 Elsinger; 501.548.6083
Francis Veterinary Clinic; 3180 Dave Ward Dr.; 501.327.9200
signature below, I verify that I have read, understand and will abide by the
guidelines outlined here and I agree to provide the additional information
required to complete my Request for a Reasonable Accommodation under the
College's Assistance Animal Policy. (For
further information, please contact AssistanceAnimals@hendrix.edu.)
Resident Owner Name Resident
Owner Signature Date