Technology Services HelpDesk

Instructional Technology

Articles about the systems we support that expand learning inside and outside the classroom.


  • Additio | Tips on getting Started and Managing Additio
  • Moodle | Information for working with the Moodle LMS.
  • Teams for Education | Information for working in Microsoft Teams for Education. This covers Class Teams and Staff Teams, as well as chat and teleconferencing.
  • Teleconference | This category is for articles regarding teleconference/video conference technology.


  • Download, Sign up and log in on Edvoice
    1. Download Edvoice Google Play or the App Store and download it for free.Once you have downloaded the app in your phone or you have accessed to  https 2. Create an account w...
    Last Modified: 1/19/2022
  • Allow Students to View Grades
    Grades are not visible to students automatically, when you are ready for students to view them follow the steps below.  1. Click on the column you wish to make viewable. Scroll down to Visibility, it...
    Last Modified: 1/19/2022
  • Link your Teams and Additio Accounts
    In order to import students from Microsoft Teams into Additio you will need to link your accounts 1. Log in to Additio  2. Using the navigation pane on the left select Settings  2. Select My
    Last Modified: 1/19/2022
  • Additio Student Access
    In order to give students access to their grades in Additio you'll need to follow the steps below 1. Import your students from Microsoft Teams into Additio  2. Students download the app or access...
    Last Modified: 1/19/2022
  • Additio Import Groups from Teams
    After linking your Additio account to your Hendrix Teams account, you are ready to import your students as a Group. 1. Click on the squares at the top left and then click on Evaluation and Groups.
    Last Modified: 1/19/2022
  • Overview of Teams meeting controls

    Overview of the basic control bar: While in a Teams meeting, your meeting controls will be located in the top right of your screen. The timer will display how much time has passed s...

    Last Modified: 1/13/2022
  • Copy Channels and Content to new Team
    There are three stages to this article, and we recommend proceeding from top to bottom until you are familiar with the overall process. Class Materials select all contents from inside Class Material...
    Last Modified: 12/13/2021
  • About Live Events
    Live events are way to reach out to a larger audience outside of a team or meeting Live Event Types  Event Group Roles Who Can Create Live Events  Who Can Attend  Live Event Types
    Last Modified: 12/13/2021
  • Troubleshooting Audio & Video Problems During a Teams Meeting

    People Cannot Hear Me   People Cannot See Me I Cannot Hear Anyone I Cannot See Anyone If Others Cannot Hear You 1. Make sure your microphone is not muted 2. Check yo...

    Last Modified: 12/10/2021
  • Meeting Management Essentials

    When you have a meeting in Microsoft Teams, there are some things you should think about before starting.  1. Muting your Microphone If you are not the one talking, you should remember to mute...

    Last Modified: 12/10/2021