Technology Services HelpDesk

Email and Accounts

Emails and the Outlook software that manages it and the account authentication processes that secure it.


  • E- and Webmail | The content side of sending and receiving email and the two main portals for accessing it.
  • Login and Password | Managing your password and troubleshooting login issues.
  • Outlook Software | Using the software features and settings that manage your email according to your preferences.


  • Logging Into the Hendrix Website

    Logging in to the Hendrix website gives you access to CampusWeb and other content specifically reserved for Hendrix users. To Log In to the Hendrix Website Go to any page on the Hendrix Website s...

    Last Modified: 5/12/2023
  • General E-Mail Guidelines

    What are general guidelines for using my E-mail properly? It is your responsibility to... Check E-mail daily and remain within your limited disk quota. Delete unwanted messages immediately since th...

    Last Modified: 5/9/2023
  • Set-Up Email Access (Outlook)

    Step 1  Open Microsoft Outlook. On Windows Vista or Windows 7 machines hit the start button and then type in "outlook." Microsoft Outlook will appear under the programs header.  Step 2 Once Outlook...

    Last Modified: 5/12/2023
  • What is H-Alert and How Do I Use It?

    All Hendrix Faculty, Staff, and Students (and now parents) are automatically enrolled in H Alert, the College's official emergency notification system. H Alert will notify subscribers via email and...

    Last Modified: 7/27/2023
  • College-Maintained Email Contact Groups

    There are a number of email distribution lists that are automatically created. Only certain groups of Hendrix users may email to these lists.     Faculty Staff Groups

    Last Modified: 5/2/2023
  • Set-Up Email Access (iOS)

    Learn how to set up email on your Apple device(s).

    Last Modified: 5/12/2023
  • Set-Up Email Access (Android)

    Step-by-step guide on how to set up email on your Android device.

    Last Modified: 5/12/2023
  • Set-Up Email Access (Apple Mail)

    1.  Make sure that Apple Mail is closed. 2.  Select the Apple Icon in the top left corner of the screen then chose System Preferences. 3.  Select Internet Accounts (It could also say Mail, Co...

    Last Modified: 5/12/2023
  • Maintaining your Emergency Contact Information in CampusWeb
    This procedure is to outline the steps needed for faculty staff students to maintain their emergency contact information in CampusWeb. Log into CampusWeb.Click on your name and then click on Edit Pro...
    Last Modified: 5/11/2023
  • Missing Email Messages
    If you think you are missing some email messages here are some steps that you can try to rectify the problem.Important In Outlook, Exchange must be in Cached Mode for the Junk Mail filter to function...
    Last Modified: 5/12/2023