Technology Services HelpDesk

Wireless Internet at Hendrix

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Where can I access the wireless Internet at Hendrix?

Hendrix College has wireless network access throughout the campus. This network has been designed to provide coverage in all residence halls, all academic buildings, and most outdoor space on campus.

Wireless Internet at Hendrix is not available in the following locations:

  • Outside the Raney Building (not to be confused with Raney Hall the dormitory)
  • Outside Hulen Hall
  • Northeast corner of campus

What devices does the Hendrix HelpDesk offer wireless network support for?

The HelpDesk offers wireless network support to student owned laptop and desktop computers, and all campus-owned technology.

The HelpDesk does not support:

  • Personal Gaming Systems (Xbox, PlayStation, Nintendo consoles)
    NOTE: Most personal gaming systems such as those mentioned above do not support the level of security that is used on the Hendrix wireless network (see note 1). We recommend that you use a wired (Ethernet) connection for these devices. Huntington Apartments are strictly wireless and this should be taken into consideration when choosing living quarters.
  • Streaming Devices (Apple TV, Roku, Amazon Fire Stick)
  • Wireless Printers
  • Personal Readers (Kindle, Nook)
  • Tablets
  • Routers
  • Internet Televisions
  • Staff and Faculty personal computers

NOTE 1: Hendrix utilizes Wi-Fi Protected Access - Enterprise (WPA-Enterprise or WPA-802.1x) security for our network. Devices without WPA-Enterprise as an option under their wireless settings do not have the necessary software to work on the Hendrix network. For a full list of Incompatible Wireless Devices click here. Please keep in mind that even the best encryption can be decrypted, so there is always a risk. The type of wireless network technology that we have in place helps reduce this possibility as the data is encrypted from your computer all the way to the wireless controller (not just the wireless access point as in some applications).

NOTE 2: To reduce the possibility of network interference, any wireless access points not owned and installed by Hendrix College are prohibited.

Wireless Access for Hendrix Students

Desktops/Laptops

Mobile Devices

Wireless Access for Faculty and Staff

Desktops/Laptops

Mobile Devices

Wireless Access for Guests

In order to have access to the Hendrix guest network, you must contact the HelpDesk 24 hours before you need access to be issued a username and password. Please click here for more information.

More Information

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