Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

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  • Malware Protection

    It is important that you protect your computer from viruses and spyware. A device that has suspicious traffic that indicates a possible virus or spyware infection will be disconnected from the netw...

    Last Modified: 11/21/2017
  • Campus Computer Labs and Printers

    All lab computers are connected to the Hendrix Network (Hnet), the statewide ARKnet, and to the Internet. The laser printers in the Bailey Snody Center and Mills Labs are available for 

    Last Modified: 11/14/2017
  • Connecting Your Home Computer to your Hendrix Computer via VPN
    Before you leave the office, locate your computer name. (This is located on the inventory tag on your CPU. should be like xxxxxCPU). Setting up your VPN Connection Open your browser and
    Last Modified: 11/14/2017
  • Hendrix Mobile Print
    1) Go to Hendrix.edu mobileprint 2) Log in to your account using your Hendrix email credentials 3) A window of Paper cut with options on the left side of the
    Last Modified: 11/13/2017
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 10/18/2017
  • Helpful Links
    Helpful Links Anti Virus and Anti Spyware Programs An article with more links specifically for windows can be found here, and one specifically for Mac here.  Microsoft Security Essentials For Window...
    Last Modified: 10/18/2017
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 9/11/2017
  • Campus Software Resources
    Snoddy Computer Lab (Bailey Library) SPSS 20Python 2Bailey Classroom ArcGIS 10SPSS 22VectorWorks 2013LightWright 5Python 3Mills Lab (Mills 104C) R Statistical Package (all computers)RStudio (all co...
    Last Modified: 9/8/2017
  • How To Set Up a Mac to Print to a Xerox Printer
    There are a couple of things that you need to know before you can set up your Mac to print to a Hendrix Xerox Printer. The first thing you need to know is the kind of printer you are
    Last Modified: 7/24/2017
  • How to Determine Which Version of Office is Installed on Your Windows Computer
    1. Click the Start button. 2. Click Control Panel on the right side of the Start menu. 3. A new window will pop up. Select “Uninstall a program” under Programs. 4. Look through the programs and fin...
    Last Modified: 6/6/2017