Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.



  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 8/16/2016
  • Display Driver Stopped Responding
    If you are running Windows 7 and are getting messages saying your display driver has stopped responding and has recovered, here are some simple fixes you might want to try to resolve this issue. Try ...
    Last Modified: 7/29/2016
  • How To Manually Configure Wireless for Students and Faculty
    Protocol Support                802.11n, g or a SSID                                   hndrxstdnt (for
    Last Modified: 7/29/2016
  • How To Disable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. By disabling the wireless card, wireless interference with other devices can be prevented, and...
    Last Modified: 7/29/2016
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 7/29/2016
  • How To Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 7/29/2016
  • Helpful Tools for Your Computer
    Helpful Tools For Your Computer PC DecrapifierThe PC Decrapifier is a free tool that removes programs and unnecessary startup items that can slow down your PC. It goes step by step and gives recommend...
    Last Modified: 7/29/2016
  • Helpful Technology Tips
    Helpful Technology Tips Device will not perform properly or is unresponsive. Turn off the device, and then restart, or try unplugging or removing the battery before restarting. This will usually cle...
    Last Modified: 7/29/2016
  • How To Enable Computer Closed Caption Capabilities

    Windows Windows Media Center On the start screen, scroll to Tasks, click settings, click TV or DVD, and then click Closed Captioning. In some regions, you may need to select Subtitles instead of Cl...

    Last Modified: 7/29/2016
  • Hendrix Data Backup Policy
    There are times when the only option for resolving a software issue may be reformatting the hard drive. This would involve completely erasing the data contained on the computer and performing a clean ...
    Last Modified: 7/29/2016