Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.



  • How To Set Up a Xerox Printer (Macintosh)
    There are a couple of things that you need to know before you can set up your Mac to print to a Hendrix Xerox Printer. The first thing you need to know is the kind of printer you are
    Last Modified: 5/15/2023
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 5/11/2023
  • Enable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. In order to enable the wireless card in your device, you have three different options. First,...
    Last Modified: 5/11/2023
  • Disable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. By disabling the wireless card, wireless interference with other devices can be prevented, and...
    Last Modified: 5/11/2023
  • Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 5/11/2023
  • Determine Which Version of Office is Installed (Windows)
    1. Click the Start button. 2. Click Control Panel on the right side of the Start menu. 3. A new window will pop up. Select “Uninstall a program” under Programs. 4. Look through the programs and fin...
    Last Modified: 5/11/2023
  • Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 5/9/2023
  • Enable the From Field and the BCC Field for Outlook
    This information applies to Outlook 2010, 2013 and 2016There are times when you might need to send an email from an account that is different than your normal email account. To make the from field acc...
    Last Modified: 5/5/2023
  • Economic Printing: double sided printing and multiple sheets per page

    Did you know that when it comes to ink and toner, Century Gothic is justifiably one of the most economical fonts? It uses about 30 percent less ink than Arial.

    Last Modified: 5/5/2023
  • Disabling and Enabling Gatekeeper for Mac OS X
    In Mac OS X 10.8, a new feature called Gatekeeper was added. This prevents the installation of lesser known applications on the computer in order to prevent the installation of malware and other unwan...
    Last Modified: 5/5/2023