Technology Services HelpDesk

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

Sub-Categories

Articles

  • If You Can Still See An Old Course On Moodle
    If you can still see an old course on Moodle that you are no longer in (due to the semester ending or you dropping the class), please contact the HelpDesk with the information asked for in the "W...
    Last Modified: 4/25/2016
  • List of Services Provided
    Help Desk Media Center Adding devices to the Hendrix Wi FiPassword reset account unlock (call Help Desk if it has not unlocked within 15 minutes)PC Mac clean up, malware removal for Hendrix owned c...
    Last Modified: 4/25/2016
  • Hendrix Data Backup Policy
    There are times when the only option for resolving a software issue may be reformatting the hard drive. This would involve completely erasing the data contained on the computer and performing a clean ...
    Last Modified: 4/19/2016
  • Connecting to the Student Wireless Network (iOS)
    To Connect to the Student Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxstdntType in your Username.  It ...
    Last Modified: 3/21/2016
  • Connecting to the Faculty-Staff Wireless Network (iOS)
    To Connect to the Faculty Staff Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxfac01Type in your Username...
    Last Modified: 3/21/2016
  • Connecting to the Hendrix Network Requirements
    WirelessWireless protocol support Wireless network adapter with support for 802.11 a, g, or nEncryption 802.1x authenticationA wireless card that supports WPA Enterprise or WPA2 Enterprise encryption....
    Last Modified: 3/18/2016
  • Change Your Password Using CampusWeb

    To change your password in CampusWeb, follow these steps Login to the Hendrix WebsiteClick the My Profile button next to your name in the gray bar at the top of the screen.On the Account tab, enter...

    Last Modified: 3/15/2016
  • General E-Mail Guidelines

    What are general guidelines for using my E-mail properly? It is your responsibility to... Check E-mail daily and remain within your limited disk quota. Delete unwanted messages immediately since th...

    Last Modified: 3/5/2016
  • What Services are Available to Me in My Room?

    All Hendrix owned living quarters are equipped with electricity, wireless internet, and inputs for cable TV. In the dorms, cable is provided by Conway Corp at no additional charge along with a wire...

    Last Modified: 3/1/2016
  • Privacy Policy

      The following discloses information gathering and dissemination practices for the Hendrix College website Our Committment to Privacy   Information Gathering   Use of Information   Security   Link...

    Last Modified: 3/1/2016