Technology Services HelpDesk

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

Sub-Categories

Articles

  • Connecting to the Student Wireless Network (iOS)
    To Connect to the Student Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxstdntType in your Username.  It ...
    Last Modified: 3/9/2023
  • What Services are Available to Me in My Room?

    All Hendrix owned living quarters are equipped with electricity, wireless internet, and inputs for cable TV. In the dorms, cable is provided by Conway Corp at no additional charge along with a wire...

    Last Modified: 3/8/2023
  • Hendrix Mobile Print
    1) Go to Hendrix.edu mobileprint 2) Log in to your account using your Hendrix email credentials 3) A window of Paper cut with options on the left side of the
    Last Modified: 1/13/2023
  • Change Management Policy

    Change Management 140 2018-04-27 2018-05-09 Initial Draft This policy defines the requirements for the formal process of making changes to insti...

    Last Modified: 11/29/2022
  • Security Awareness Training and Testing

    Security Awareness Training and Testing 170 2018-08-27 2018-07-15 Iniital Draft This policy specifies the Hendrix College internal information security awareness and traini...

    Last Modified: 9/2/2022
  • Information Security Roles and Responsibilities Guideline

    Information Security Roles and Responsibilities Guideline 110 2018-04-27 2018-05-09 Initial Draft The purpose of this standard is to define the roles and responsibilities t...

    Last Modified: 9/2/2022
  • Information Security Policy

    Information Security Policy 110 2018-04-27 2018-05-09 Initial Draft The Information Security Policy is intended to protect the confidentiality, integrity, and availability ...

    Last Modified: 9/2/2022
  • High Risk Accounts Guideline

    High Risk Accounts Guideline 160 2018-08-27 2018-07-09 Initial Draft The following is a list of criteria that may increase a risk rating of a Hendrix College account holder...

    Last Modified: 9/2/2022
  • Guest Wireless Terms of Use

    Guest Wireless Terms of Use 010 2019-08-06 2019-08-06 Initial Draft You are about to access the Internet through wireless (Wi-Fi) Internet access node (the...

    Last Modified: 9/2/2022
  • Data Classification Standard

    Data Classification Standard 100 2018-04-27 2018-03-11 Initial Draft 2018-04-30 Second Draft The purpose of this Standard is to establish a framework for classif...

    Last Modified: 9/2/2022