Frequently Asked Questions

Articles

• A Guide to HelpDesk Support Questions
  A Guide to HelpDesk Support Questions Here are some useful HelpDesk questions that can help narrow down issues and assist with troubleshooting Where did the problem start? What were
  Last Modified: 10/17/2018
• Change Password In CampusWeb
  To change your password in CampusWeb, follow these steps Login through the Hendrix Website.Go to CampusWeb.Click the drop down arrow located to the right of your name in the bar at the top right of th...
  Last Modified: 8/24/2018
• Connecting to the Student Wireless Network (Windows)

   
  

   
  

  Last Modified: 8/14/2018
• Connecting to the Student Wireless Network (Android)
  Open the Settings app.Select "Wi Fi".Choose the hndrxstdnt network.Under "Identity", type in your Hendrix email address.Under "Password", type in your Hendrix email password.Tap Connect.Tap Allow if a...
  Last Modified: 8/14/2018
• Connecting to the Faculty-Staff Wireless Network (iOS)
  To Connect to the Faculty Staff Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxfac01Type in your Username...
  Last Modified: 8/14/2018
• Connecting to the Faculty-Staff Wireless Network (Android)
  Open the Settings app.Select "Wi Fi".Choose the hndrxfac01 network.Under "Identity", type in your Hendrix email address.Under "Password", type in your Hendrix email password.Tap Connect.Tap Allow if a...
  Last Modified: 8/14/2018
• Accessing CampusWeb

  Campus Web is an important resource for members of the Hendrix community, so understanding how to access it is very important. Steps to accessing Campus Web   Log in to the Hendrix website using yo...

  Last Modified: 8/8/2018
• How to Make an Event on the Outlook Calendar
  Using Outlook Webmail   1)      Log into your email 2)      Click on the icon consisting of nine squares in the upper left hand corner
  Last Modified: 6/12/2018
• How to Change Password on a Campus Computer
  1. Sign in to a computer at Hendrix using your current username and password. 2. On your keyboard press and hold the Ctrl + Alt + Delete keys until a sign out screen appears.
  windows
  Last Modified: 5/4/2018
• Downloading and Installing Microsoft Office
  To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
  Last Modified: 2/8/2018