Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.


  • Making Effective Requests for Technology Support
    Help us help you
    Last Modified: 1/13/2023
  • Hendrix Mobile Print
    1) Go to mobileprint 2) Log in to your account using your Hendrix email credentials 3) A window of Paper cut with options on the left side of the
    Last Modified: 1/13/2023
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 11/29/2022
  • What Kind of Computer Do I Need?

    When it comes to buying a computer for college, what computer would suit your needs best? Whether you want a PC or a Mac, here are some options that are beneficial to your educational experience. ...

    Last Modified: 11/29/2022
  • How To Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 11/29/2022
  • Why You Should Eject Your Flashdrive
    Removing your flash drive without ejecting it while your computer is writing to it can corrupt your data. However even when you aren't actively writing data to a flash drive you can still corrupt the ...
    Last Modified: 11/29/2022
  • Campus Software Resources
    Snoddy Computer Lab (Bailey Library) SPSS 20Python 2Bailey Classroom ArcGIS 10SPSS 22VectorWorks 2013LightWright 5Python 3Mills Lab (Mills 104C) R Statistical Package (all computers)RStudio (all co...
    Last Modified: 11/29/2022
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 6/22/2022
  • How to Access Teams on Windows or MacOS
    You can install the Teams Desktop client on Windows and MacOS computers.  How to get Teams for desktop    Go to https downloads  Click the Download Teams button to download th...
    Last Modified: 6/22/2022
  • How to Access Teams on iOS
    You can access Teams on smart phones and tablet devices running the two latest versions of the iOS operating system.   How to get Teams for mobile    Go to https downloads  Cl...
    Last Modified: 5/23/2022