Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Articles

  • Connecting to the Student Wireless Network (Windows)

     

     

    Last Modified: 8/14/2018
  • Connecting to the Student Wireless Network (Android)
    Open the Settings app.Select "Wi Fi".Choose the hndrxstdnt network.Under "Identity", type in your Hendrix email address.Under "Password", type in your Hendrix email password.Tap Connect.Tap Allow if a...
    Last Modified: 8/14/2018
  • Connecting to the Faculty-Staff Wireless Network (iOS)
    To Connect to the Faculty Staff Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxfac01Type in your Username...
    Last Modified: 8/14/2018
  • Connecting to the Faculty-Staff Wireless Network (Android)
    Open the Settings app.Select "Wi Fi".Choose the hndrxfac01 network.Under "Identity", type in your Hendrix email address.Under "Password", type in your Hendrix email password.Tap Connect.Tap Allow if a...
    Last Modified: 8/14/2018
  • Accessing CampusWeb

    Campus Web is an important resource for members of the Hendrix community, so understanding how to access it is very important. Steps to accessing Campus Web   Log in to the Hendrix website using yo...

    Last Modified: 8/8/2018
  • How to Make an Event on the Outlook Calendar
    Using Outlook Webmail   1)      Log into your email 2)      Click on the icon consisting of nine squares in the upper left hand corner
    Last Modified: 6/12/2018
  • How to Change Password on a Campus Computer
    1. Sign in to a computer at Hendrix using your current username and password. 2. On your keyboard press and hold the Ctrl + Alt + Delete keys until a sign out screen appears.
    Last Modified: 5/4/2018
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 2/8/2018
  • How To Access Your Hendrix Email Account

    Begin by going to the Hendrix College homepage, http://www.hendrix.edu. Next locate the 'Webmail' button in the upper right hand corner of the screen. Once you have clicked on that button you will ...

    Last Modified: 1/18/2018
  • Malware Removal (Windows)

    Windows VPS (Virus ProtectionSoftware)  Computerviruses are small software programs that are designed to spread from onecomputer to another and to interfere with computer operation.  Microsoft Win...

    Last Modified: 1/11/2018