Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Articles

  • Downloading and Installing Office 365
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 5/25/2016
  • Helpful Links
    Helpful Links Anti Virus and Anti Spyware Programs An article with more links specifically for windows can be found here, and one specifically for Mac here.  Microsoft Security Essentials For Window...
    Last Modified: 5/19/2016
  • Helpful Technology Tips
    Helpful Technology Tips Device will not perform properly or is unresponsive. Turn off the device, and then restart, or try unplugging or removing the battery before restarting. This will usually cle...
    Last Modified: 5/19/2016
  • Accessing CampusWeb

    Campus Web is an important resource for members of the Hendrix community, so understanding how to access it is very important. Steps to accessing Campus Web   Log in to the Hendrix website using yo...

    Last Modified: 5/18/2016
  • How To Access Your Hendrix Email Account

    Begin by going to the Hendrix College homepage, http://www.hendrix.edu. Next locate the 'Webmail' button in the upper right hand corner of the screen. Once you have clicked on that button you will ...

    Last Modified: 5/18/2016
  • How To Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 5/18/2016
  • How To Forward an On Campus Phone
    If you need to forward your phone to another extension, below is the process of forwarding the phone. In the office of the phone that needs forwarding, pick up the phone, listen for a dial tone and d...
    Last Modified: 5/18/2016
  • How To Recover Unsaved Microsoft Office Excel, Word, or PowerPoint Files Closed Before Saving

    Here are the steps to take to recover your unsaved new document in Microsoft Office Excel, Work, or PowerPoint 2010 if you inadvertently close it before saving it Open the Office 2010 applications ...

    Last Modified: 5/18/2016
  • How To Request Audio Visual Support

    To request event support, for any kind of event you may planning on campus, please email mediacenter@hendrix.edu. 

    Last Modified: 5/18/2016
  • How To Use OneDrive
    How to use your Hendrix-provided OneDrive.
    Last Modified: 5/18/2016