Technology Services HelpDesk

Teams General Use

Articles related to the general use of Teams for meetings, department file sharing and collaboration, communicating with groups as well as managing access and developing a Team site.


  • Downloading Teams | Information on where and how to download Teams on many types of devices.
  • Teams Orientation | Overviews of the layout, navigation and general use of Teams
  • Channels and Tabs | Using Teams features to organize files and sub-groups within a Team as well as making use of add-on applications, collaborative features, and layout of the Team’s window
  • Chat and Posts | Using and managing communication features for person-to-person, informal small groups and meeting chats, as well as Teams- and Channel-based threaded discussions.
  • Meetings | Planning meetings using scheduling features and general orientation for joining and participating in chat-based, small group, channel or Teams meetings.
  • Teams, SharePoint, and OneDrive | Understanding the underlying folder structure for personal and group files and managing access for groups and individuals, as well as site features for enhancing the look and focus of your Team.
  • Frequently Asked Questions


  • Join a Public Team
    A Public Team at Hendrix means that anyone with a Hendrix login can voluntarily Join your Team without requesting. To Join a Public Team, such as Odyssey Program Info Hub or Hendrix Community Events ...
    Last Modified: 8/2/2022
  • Overview of Screen Sharing Controls

    While sharing your screen, there will be a control bar located at the top of your screen. The Give control drop down controls who in the meeting has control. The Include system a...

    Last Modified: 6/23/2022
  • Sharing Recordings of Meetings
    If recording has been turned on by any of the meeting participants, the recorded meeting video will be posted to the Team and Channel in which the meeting started. Upon all participants leaving the me...
    Last Modified: 6/23/2022
  • Availability dot in Teams
    Next to each person you will see a colored bubble that indicates their current status.  A green bubble means the person is available for chat.   A yellow clock bubble means the person is away.  A r...
    Last Modified: 6/22/2022
  • Starting a Chat
    To start a chat with someone   Click Chat on the App list on the Dashboard.  Click the New Chat icon   Enter a name in the To  box
    Last Modified: 6/22/2022
  • Chat with Voice, Video, and Screen Sharing
    To do Voice or Video Chat   Start a chat as normal.  At the top right of the Chat Window, click the Video Call, Audio Call, or Start Sharing Your Screen button.
    Last Modified: 6/22/2022
  • Saving Chats
    Saving meeting chats and saving single messages.
    Last Modified: 6/22/2022
  • Chat Window
    Teams allows you to communicate one on one via text, voice, or video with anyone at the College.   1. From the Dashboard, click the Chat app to open your Chat space.  Chat
    Last Modified: 6/22/2022
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 6/22/2022
  • Overview of Teams Navigation Buttons

    On the left side of the Teams window are the buttons which are used to navigate the application. The arrow buttons are used to go back and forth between recently viewed pages. The...

    Last Modified: 6/22/2022