Technology Services HelpDesk

Teams General Use

Articles related to the general use of Teams for meetings, department file sharing and collaboration, communicating with groups as well as managing access and developing a Team site.


  • Downloading Teams | Information on where and how to download Teams on many types of devices.
  • Teams Orientation | Overviews of the layout, navigation and general use of Teams
  • Channels and Tabs | Using Teams features to organize files and sub-groups within a Team as well as making use of add-on applications, collaborative features, and layout of the Team’s window
  • Chat and Posts | Using and managing communication features for person-to-person, informal small groups and meeting chats, as well as Teams- and Channel-based threaded discussions.
  • Meetings | Planning meetings using scheduling features and general orientation for joining and participating in chat-based, small group, channel or Teams meetings.
  • Teams, SharePoint, and OneDrive | Understanding the underlying folder structure for personal and group files and managing access for groups and individuals, as well as site features for enhancing the look and focus of your Team.
  • Frequently Asked Questions


  • Teams View Options, Grid or List
    To navigate to a specific Team, go to the Teams Dashboard and click the tile for the Team you wish to open. On the left side of the
    Last Modified: 11/30/2022
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 11/29/2022
  • Posts and Posting in Teams
    Posts is the first tab open when you visit any channel in a Team.  The most recent posts are at the bottom, including recent replies to older posts.  Members should receive Notifications when post...
    Last Modified: 11/22/2022
  • Add and Remove Buttons from Teams Homerow
    Add and remove buttons from Teams homerow for easy access.
    Last Modified: 11/21/2022
  • Using Breakout Rooms
    Use breakout rooms to break students into small groups during class meetings. You can open and close rooms more than once during a session or move participants between rooms. Only meeting organizers c...
    Last Modified: 11/17/2022
  • How to Record a Live Meeting
    Starting meeting recording and stopping meeting recording to capture important parts of the meeting/lecture.
    Last Modified: 11/15/2022
  • Attendance Reports
    You can download and view attendance reports only while your meeting is active. If you do not use this during your meeting you can use the Insights tab to track digital engagement  To Download and...
    Last Modified: 11/15/2022
  • Adding a Guest to a Meeting or to a Team
    It is easiest to host meetings with other Hendrix users, or other folks with Office 365 accounts, but you can invite anyone to a Teams meeting as long as they have an email account and a web browser.
    Last Modified: 11/7/2022
  • Bookings set time zone
    When setting up Bookings, go to Booking page and below Manage your  booking page, click the drop down for Region and time zone settings and confirm that the Current time zone is (UTC 06 00 Central Tim...
    Last Modified: 8/30/2022
  • Join a Public Team
    A Public Team at Hendrix means that anyone with a Hendrix login can voluntarily Join your Team without requesting. To Join a Public Team, such as Odyssey Program Info Hub or Hendrix Community Events ...
    Last Modified: 8/2/2022