Technology Services HelpDesk

Teams for Education

Information for working in Microsoft Teams for Education. This covers Class Teams and Staff Teams, as well as chat and teleconferencing.


  • Downloading Teams | Information on where and how to download Teams on many types of devices.
  • Getting Started | Information on getting started with Teams for Education including installation and orientation.
  • Working in your Team | Information on interacting with your students and classmates in Teams. From simple discussion to posting lectures and group discussions.
  • One on One Chat | Information on using Chat in Teams. Chat can be used for text messaging, voice calling, and video conferencing.
  • Meetings
  • Assignments and Quizzes | Information on managing assignments, quizzes , and exams, including information on managing grading.
  • Teams with Moodle | Information on integrating your Teams and Moodle courses.
  • Class Notebook
  • Recording and Using Stream | Information on using the video sharing service
  • Additional Tabs and Apps | There are more tabs and apps available to help facilitate Teams for Education
  • Frequently Asked Questions
  • Live Events | Microsoft Teams live events are an extension of Teams meetings that enable you to schedule and produce events that stream to online audiences Live Events can be scheduled and managed by anyone, and we provide these links for your use. We also know that managing this kind of event can be daunting, so HelpDesk offers event support for any campus organization. Please submit your request for Teams Live Event support via our request link or emailing
  • Using the Owl and Hybrid Classes | The Owl is a tool to make Hybrid classes feel more engaging and to give both your local and remote students a similar experience.


  • Link your Teams and Additio Accounts
    In order to import students from Microsoft Teams into Additio you will need to link your accounts 1. Log in to Additio  2. Using the navigation pane on the left select Settings  2. Select My
    Last Modified: 1/19/2022
  • Additio Student Access
    In order to give students access to their grades in Additio you'll need to follow the steps below 1. Import your students from Microsoft Teams into Additio  2. Students download the app or access...
    Last Modified: 1/19/2022
  • Additio Import Groups from Teams
    After linking your Additio account to your Hendrix Teams account, you are ready to import your students as a Group. 1. Click on the squares at the top left and then click on Evaluation and Groups.
    Last Modified: 1/19/2022
  • Overview of Teams meeting controls

    Overview of the basic control bar: While in a Teams meeting, your meeting controls will be located in the top right of your screen. The timer will display how much time has passed s...

    Last Modified: 1/13/2022
  • Copy Channels and Content to new Team
    There are three stages to this article, and we recommend proceeding from top to bottom until you are familiar with the overall process. Class Materials select all contents from inside Class Material...
    Last Modified: 12/13/2021
  • About Live Events
    Live events are way to reach out to a larger audience outside of a team or meeting Live Event Types  Event Group Roles Who Can Create Live Events  Who Can Attend  Live Event Types
    Last Modified: 12/13/2021
  • Troubleshooting Audio & Video Problems During a Teams Meeting

    People Cannot Hear Me   People Cannot See Me I Cannot Hear Anyone I Cannot See Anyone If Others Cannot Hear You 1. Make sure your microphone is not muted 2. Check yo...

    Last Modified: 12/10/2021
  • Meeting Management Essentials

    When you have a meeting in Microsoft Teams, there are some things you should think about before starting.  1. Muting your Microphone If you are not the one talking, you should remember to mute...

    Last Modified: 12/10/2021
  • Adding a Tab to a Team Channel
    How to add a tab to your Team channel
    Last Modified: 12/10/2021
  • External Users and Teams
    It is easiest to host meetings with other Hendrix users, or other folks with Office 365 accounts, but you can invite anyone to a Teams meeting as long as they have an email account and a web browser.
    Last Modified: 10/6/2021