Technology Services HelpDesk

Wifi and Networking

Articles about the Hendrix Wireless and Wired Networks.

Sub-Categories

  • Wireless | Wireless networking at Hendrix.

Articles

  • How to Release or Renew Your IP Address
    Sometimes renewing your device's IP information can restore Internet access. Below are instructions on how to renew your IP address. Windows Vista 7 8Click on StartOn Start Search, type in "command"R...
    Last Modified: 6/22/2016
  • A Guide to HelpDesk Support Questions
    A Guide to HelpDesk Support Questions Here are some useful HelpDesk questions that can help narrow down issues and assist with troubleshooting Where did the problem start? What were
    Last Modified: 6/22/2016
  • How to Map a Network Drive on a PC, Windows Computer
    How to map a network drive on a PC Windows Computer 1. Click start button or the folder icon on the taskbar           a. Right click computer         ...
    Last Modified: 5/31/2016
  • How To Enable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. In order to enable the wireless card in your device, you have three different options. First,...
    Last Modified: 5/19/2016
  • How To Disable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. By disabling the wireless card, wireless interference with other devices can be prevented, and...
    Last Modified: 5/19/2016
  • How To Resolve a Connection Problem
    If you're having a connection problem, there are a few possible ways to resolve the issue. First, you may have an incorrect IP address. If this is the case, you need to "Release Renew" your IP addres...
    Last Modified: 5/19/2016
  • How To Forget the Wireless Network For a Variety of Devices
    How to Forget the Wireless Network for AndroidGo to Settings Select Wifi SettingsHold your finger on hndrxstu for roughly three secondsClick Forget NetworkHow to Forget the Wireless Network for MacSel...
    Last Modified: 5/18/2016
  • How To Troubleshoot Wireless
    Have you looked at our device connection help articles? The articles can be found on the Technology Services HelpDesk page. Do you have the correct login information? The Wifi
    Last Modified: 5/18/2016
  • How To Manually Configure Wireless for Students and Faculty
    Protocol Support                802.11n, g or a SSID                                   hndrxstdnt (for
    Last Modified: 5/18/2016
  • Troubleshooting VPN problems with Windows 8 & 10
    If you are having problems connecting to the Hendrix network through the Cisco AnyConnect VPN client and the machine you are using trying to connect is a Windows 8 or Windows 10 machine, here is a lin...
    Last Modified: 4/19/2016