CAMPUS TECHNOLOGY SERVICE, SUPPORT AND CONSULTATION
The Oathout Technology Center (OTC) is located in the
Student Life and Technology Center (SLTC). The OTC is home to the HelpDesk, the
core of all Technology Services, especially for problem solving, device or
software requests, and consultation about technology problems and solutions. All campus clients are welcome to visit the
HelpDesk at the big circle desk in the OTC for help or to set a time to print
posters, small color prints or 3D objects.
At the HelpDesk you may receive technology support or guidance from a group
of student workers and trained professionals who bring diverse technology
experience and insight.
You may also find technology support and guidance online
at www.hendrix.edu/helpdesk. HelpDesk online has a variety of
troubleshooting ideas, information about our services and support for your
devices.
Requests for service or any technology related question
may be submitted in person, through e-mail at helpdesk@hendrix.edu,
or by calling 501-450-1340.
CLASSROOM AND EVENT SUPPORT
Also located in the OTC, the Media Center is a department
of Technology Services that supports faculty and students in the classrooms by
installing and maintaining accessible, user-friendly technology across
campus. Currently, there are over 50
classroom and lab spaces plus 75 general use spaces across campus that house
audio-visual equipment to support a wide-range of uses. The Media Center
delivers audio-visual equipment to any indoor space and provides live sound set
ups anywhere on campus upon request, frequently in collaboration with SOMEC and
also supports large venue events in Staples Auditorium, Reves Recital Hall, and
the Worsham Performance Hall.
The Media Center provides videoconference, live streaming
and/or recording services to capture and deliver the live events at Hendrix to
a broader audience and provides orientation, guidance and production services
in developing multimedia projects for departments and offices across campus.
Requests for service or any media related question may be submitted in person, through e-mail at helpdesk@hendrix.edu, or by calling 501-450-1340.
OATHOUT TECHNOLOGY CENTER HOURS
The Oathout Technology Center computer lab is accessible
via a Hendrix I.D. card whenever the Student Life and Technology Center is
open. The HelpDesk in the OTC is staffed
during the following times:
Monday through Friday
| 8:00 am - 10:00 pm
|
Friday
| 8:00 am - 5:00 pm
|
Saturday & Sunday
| Not Staffed
|