Technology Services HelpDesk

Instructional Technology

Articles about the systems we support that expand learning inside and outside the classroom.


  • Moodle | Information for working with the Moodle LMS.
  • Teams for Education | Information for working in Microsoft Teams for Education. This covers Class Teams and Staff Teams, as well as chat and teleconferencing.
  • Teleconference | This category is for articles regarding teleconference/video conference technology.


  • External Users and Teams
    It is easiest to host meetings with other Hendrix users, or other folks with Office 365 accounts, but you can invite anyone to a Teams meeting as long as they have an email account and a web browser.
    Last Modified: 2/18/2021
  • Hybrid and Remote Teaching Audio Devices
    Below are some microphone and headphone options to help you increase flexibility in your courses. If you choose to use these it is important that you turn off the owl microphone and speakers. It shoul...
    Last Modified: 1/29/2021
  • Teams Frequently Asked Questions
    Answers to the most Frequently Asked Questions about Teams
    Last Modified: 1/28/2021
  • Posting a new Threaded Discussion
    In a channel in a team, you can start a new threaded discussion or conversation.  1. Go to the Posts tab in the channel you want to post in.  2. At the bottom of
    Last Modified: 1/28/2021
  • Post Now with Live Video
    You can create a new threaded discussion using live video for you or your students.  To set up a class with video for a lecture or class discussion Begin by clicking the Camera button
    Last Modified: 1/28/2021
  • Recording a Video (not live)
    To record a video for later use you have a couple of options.  The desktop App via TeamsThe stream mobile appRecording software available on the internet or on your computer. Desktop App Using Teams ...
    Last Modified: 1/28/2021
  • Retrieving Archieved Teams
    Sometimes you may need to access more information from an archived team.  First navigate to your teams icon The proceed to the bottom of your teams list near the Join or Create
    Last Modified: 1/27/2021
  • Sharing Videos and PowerPoints
    Sharing Videos in your classroom and with remote students  A streamed video is one that is shown from an online source, such as youtube or a video on a news website. A Video file is one that you have
    Last Modified: 1/26/2021
  • If You Want to Do More

    If You Want to Do More Watch the video here  Now that you know what devices you have there are a number of other options depending on your need and comfort level. Very briefly lets r...

    Last Modified: 1/26/2021
  • Hybrid Class 4 Classroom Devices
    This article will cover the pieces and parts included in a hybrid classroom, we will cover Podium vs Teaching Table, extra monitor, extra webcam, projector and the Meeting Owl. Podium Vs Teaching Tab...
    Last Modified: 1/26/2021