Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

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Articles

  • How to Access OneDrive Online
    1. Open your internet browser and go to https onedrive.live.com about en us business 2. Click “Sign in” in the top right corner of the screen. 3. Enter your Hendrix email address into
    Last Modified: 5/23/2019
  • How to Change Password on a Campus Computer
    1. Sign in to a computer at Hendrix using your current username and password. 2. On your keyboard press and hold the Ctrl + Alt + Delete keys until a sign out screen appears.
    Last Modified: 4/5/2019
  • Reset Hendrix WiFi Password on iPhone
    If you need to reset the password on your iPhone, follow the directions below. Launch the Settings application on the iPhone by tapping its icon on the home screen. 2.       Select the "Wi Fi" opt...
    Last Modified: 3/5/2019
  • Set-Up Email Access with MFA (Apple Mail)
    If you are using an iPhone and are required to use Multi Factor Authentication (MFA), we recommend that you use the Outlook for iPhone app to connect to Office 365 for your mail, contacts, etc. becaus...
    Last Modified: 2/14/2019
  • How To Set Up a Xerox Printer (Macintosh)
    There are a couple of things that you need to know before you can set up your Mac to print to a Hendrix Xerox Printer. The first thing you need to know is the kind of printer you are
    Last Modified: 1/18/2019
  • How To Share a Calendar in Outlook (Office 365)

    Calendar sharing is a feature in Outlook that will allow you to give someone else access to your calendar. Depending on the permissions that you set, they will be able to see your calendar, or even...

    Last Modified: 11/6/2018
  • A Guide to HelpDesk Support Questions
    A Guide to HelpDesk Support Questions Here are some useful HelpDesk questions that can help narrow down issues and assist with troubleshooting Where did the problem start? What were
    Last Modified: 10/17/2018
  • Change Password In CampusWeb
    To change your password in CampusWeb, follow these steps Login through the Hendrix Website.Go to CampusWeb.Click the drop down arrow located to the right of your name in the bar at the top right of th...
    Last Modified: 8/24/2018
  • Connecting to the Student Wireless Network (Windows)

     

     

    Last Modified: 8/14/2018
  • Connecting to the Student Wireless Network (Macintosh)

    These instructions are for the Macintosh AirPort wireless utility included with Macintosh OS. If you need help setting up The following setup only has to be performed the first time you connect to ...

    Last Modified: 8/14/2018