Technology Services HelpDesk

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

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Articles

  • What Services are Available to Me in My Room?

    All Hendrix owned living quarters are equipped with electricity, wireless internet, and inputs for cable TV. In the dorms, cable is provided by Conway Corp at no additional charge along with a wire...

    Last Modified: 8/5/2019
  • Password Guidelines
    Purpose The purpose of this guideline is to inform Hendrix College Account holders on best practices and recommendations for creating and maintaining strong passwords. Password Length Longer ...
    Last Modified: 1/18/2019
  • Connecting to the Faculty-Staff Wireless Network (iOS)
    To Connect to the Faculty Staff Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxfac01Type in your Username...
    Last Modified: 8/14/2018
  • Requirements for the Hendrix Wireless Network
    WirelessWireless protocol support Wireless network adapter with support for 802.11 a, g, or nEncryption 802.1x authenticationA wireless card that supports WPA Enterprise or WPA2 Enterprise encryption....
    Last Modified: 8/14/2018
  • Summary of Civil and Criminal Penalties for Violation of Federal Copyright Laws

      Summary of Civil and Criminal Penalties for Violation of Federal Copyright Laws   Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclus...

    Last Modified: 1/11/2018
  • General E-Mail Guidelines

    What are general guidelines for using my E-mail properly? It is your responsibility to... Check E-mail daily and remain within your limited disk quota. Delete unwanted messages immediately since th...

    Last Modified: 12/8/2017
  • Hendrix Mobile Print
    1) Go to Hendrix.edu mobileprint 2) Log in to your account using your Hendrix email credentials 3) A window of Paper cut with options on the left side of the
    Last Modified: 11/13/2017
  • Code of Conduct for Computer Resource Use

    Code for Computer Resource Use Computer resources at Hendrix College are available to authorized students, faculty, staff, and off-campus constituents. Access to these resources is obtained from th...

    Last Modified: 5/23/2017
  • Connecting to the Student Wireless Network (iOS)
    To Connect to the Student Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxstdntType in your Username.  It ...
    Last Modified: 5/19/2017
  • How To Forward an On Campus Phone
    If you need to forward your phone to another extension, below is the process of forwarding the phone. In the office of the phone that needs forwarding, pick up the phone, listen for a dial tone and d...
    Last Modified: 7/29/2016