Technology Services HelpDesk

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

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Articles

  • Forward an On Campus Phone
    If you need to forward your phone to another extension, below is the process of forwarding the phone. In the office of the phone that needs forwarding, pick up the phone, listen for a dial tone and d...
    Last Modified: 5/11/2023
  • Guidelines for Personal Website for Staff and Faculty Members

    There are two options for setting up a web space for faculty and staff members: Set up your website in our content management system   Set up your website on our personal pages server   Please note...

    Last Modified: 5/9/2023
  • General E-Mail Guidelines

    What are general guidelines for using my E-mail properly? It is your responsibility to... Check E-mail daily and remain within your limited disk quota. Delete unwanted messages immediately since th...

    Last Modified: 5/9/2023
  • Change Management Policy

    Change Management 140 2018-04-27 2018-05-09 Initial Draft This policy defines the requirements for the formal process of making changes to insti...

    Last Modified: 11/29/2022
  • Security Awareness Training and Testing

    Security Awareness Training and Testing 170 2018-08-27 2018-07-15 Iniital Draft This policy specifies the Hendrix College internal information security awareness and traini...

    Last Modified: 9/2/2022
  • Information Security Roles and Responsibilities Guideline

    Information Security Roles and Responsibilities Guideline 110 2018-04-27 2018-05-09 Initial Draft The purpose of this standard is to define the roles and responsibilities t...

    Last Modified: 9/2/2022
  • Information Security Policy

    Information Security Policy 110 2018-04-27 2018-05-09 Initial Draft The Information Security Policy is intended to protect the confidentiality, integrity, and availability ...

    Last Modified: 9/2/2022
  • High Risk Accounts Guideline

    High Risk Accounts Guideline 160 2018-08-27 2018-07-09 Initial Draft The following is a list of criteria that may increase a risk rating of a Hendrix College account holder...

    Last Modified: 9/2/2022
  • Guest Wireless Terms of Use

    Guest Wireless Terms of Use 010 2019-08-06 2019-08-06 Initial Draft You are about to access the Internet through wireless (Wi-Fi) Internet access node (the...

    Last Modified: 9/2/2022
  • Data Classification Standard

    Data Classification Standard 100 2018-04-27 2018-03-11 Initial Draft 2018-04-30 Second Draft The purpose of this Standard is to establish a framework for classif...

    Last Modified: 9/2/2022