Technology Services HelpDesk
Our HelpDesk staff have put together answers to the most common problems Hendrix users experience. For the fastest solution to your problem, search our online help to resolve your issue.
Enter a HelpDesk request using our online form. Someone should contact you shortly concerning your issue.
WiFi, wired, network quality, website out or network down.
Articles about using and maintaining your Hendrix provided computer or laptop as well as accessing and backing up files.
Emails and the Outlook software that manages it and the account authentication processes that secure it.
General use of Teams for collectively managing files and collaborating with department or committee members as well as communicating and meeting online.
Teams as used for courses.
Printing, Copying, Scanning, Faxing and using your office Phone.
Policies and guidelines for using technology courteously and effectively at Hendrix College.
If you're known to dabble in a little online browsing, odds are you've encountered a pop-up once or twice. There are times when a user may think, "Wow, that's a great deal!" and click on a pop-up. To those users: put down the mouse. ...
Read More...