Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

Sub-Categories

Articles

  • Hendrix Mobile Print
    1) Go to Hendrix.edu mobileprint 2) Log in to your account using your Hendrix email credentials 3) A window of Paper cut with options on the left side of the
    Last Modified: 3/16/2017
  • Resolve Sync Issues with OneDrive (Windows)
    NOTE If you have any issues with either process, please contact the HelpDesk. First, please try the "Repair" method by looking in the system tray (right hand
    Last Modified: 2/10/2017
  • Campus Software Resources
    Snoddy Computer Lab (Bailey Library) SPSS 20Python 2Bailey Classroom ArcGIS 10SPSS 22VectorWorks 2013LightWright 5Python 3Mills Lab (Mills 104C) R Statistical Package (all computers)RStudio (all co...
    Last Modified: 2/8/2017
  • Disabling and Enabling Gatekeeper for Mac OS X
    In Mac OS X 10.8, a new feature called Gatekeeper was added. This prevents the installation of lesser known applications on the computer in order to prevent the installation of malware and other unwan...
    Last Modified: 2/1/2017
  • Malware Removal for Windows

    Windows VPS (Virus ProtectionSoftware)  Computerviruses are small software programs that are designed to spread from onecomputer to another and to interfere with computer operation.  Microsoft Win...

    Last Modified: 1/11/2017
  • Transferring Internal Calls
    Transferring Calls When you answer a call and need to transfer to another extension Push “flash” or “transfer”Dial the extension of the person you are transferring the call
    Last Modified: 11/14/2016
  • Cloud Storage
    Cloud storage refers to storing digital data on a remote server. Typically, you would save your file to your device's hard drive and access it through that device. With cloud storage, you can save a f...
    Last Modified: 11/7/2016
  • Connecting Your Home Computer to your Hendrix Computer via VPN
    Before you leave the office, locate your computer name. (This is located on the inventory tag on your CPU. should be like xxxxxCPU). Setting up your VPN Connection Open your browser and
    Last Modified: 10/25/2016
  • Converting a Word Document to PDF
    If you need to convert a word document to a PDF, this problem can be completed by “printing to pdf”. The instructions for this process are as follows   Open the word document you wish
    Last Modified: 10/3/2016
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 8/16/2016