Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.



  • Set-Up Email Access (iOS)

    Learn how to set up email on your Apple device(s).

    Last Modified: 6/22/2016
  • Set-Up Email Access (Android)

    Step-by-step guide on how to set up email on your Android device.

    Last Modified: 6/22/2016
  • How to Release or Renew Your IP Address
    Sometimes renewing your device's IP information can restore Internet access. Below are instructions on how to renew your IP address. Windows Vista 7 8Click on StartOn Start Search, type in "command"R...
    Last Modified: 6/22/2016
  • A Guide to HelpDesk Support Questions
    A Guide to HelpDesk Support Questions Here are some useful HelpDesk questions that can help narrow down issues and assist with troubleshooting Where did the problem start? What were
    Last Modified: 6/22/2016
  • Why Has Hendrix Put A Quota On Printing
    The annual cost for running printing over the Hendrix Network (e.g., paper and toner costs) runs several thousand dollars. Printing quotas have helped to defray this cost and acts as a conservati...
    Last Modified: 6/2/2016
  • How To Set Up a Mac to Print to a Xerox Printer
    There are a couple of things that you need to know before you can set up your Mac to print to a Hendrix Xerox Printer. The first thing you need to know is the kind of printer you are
    Last Modified: 6/1/2016
  • How to Map a Network Drive on a PC, Windows Computer
    How to map a network drive on a PC Windows Computer 1. Click start button or the folder icon on the taskbar           a. Right click computer         ...
    Last Modified: 5/31/2016
  • Downloading and Installing Office 365
    To download your free license 1.       Log into your WebMail account (http 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 5/25/2016
  • Helpful Links
    Helpful Links Anti Virus and Anti Spyware Programs An article with more links specifically for windows can be found here, and one specifically for Mac here.  Microsoft Security Essentials For Window...
    Last Modified: 5/19/2016
  • Helpful Technology Tips
    Helpful Technology Tips Device will not perform properly or is unresponsive. Turn off the device, and then restart, or try unplugging or removing the battery before restarting. This will usually cle...
    Last Modified: 5/19/2016