Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Articles

  • Creating Contact Lists in Office 365
    A contact group is used to send an email to multiple without having to add each name each time you want to write them. You can include Contact Groups in messages, task requests, meeting requests, and ...
    Last Modified: 12/8/2017
  • Changing File Associations in Windows 7 (Default Programs)

    Changing File Associations Open Default Programs by clicking the Start button , and then clicking Default Programs. In Default Programs, you can Hide all Set your default programs Use this option t...

    Last Modified: 12/8/2017
  • Campus Software Resources
    Snoddy Computer Lab (Bailey Library) SPSS 20Python 2Bailey Classroom ArcGIS 10SPSS 22VectorWorks 2013LightWright 5Python 3Mills Lab (Mills 104C) R Statistical Package (all computers)RStudio (all co...
    Last Modified: 12/8/2017
  • Change Your Password Using CampusWeb

    To change your password in CampusWeb, follow these steps Login to the Hendrix WebsiteClick the My Profile button next to your name in the gray bar at the top of the screen.On the Account tab, enter...

    Last Modified: 12/1/2017
  • Why You Should Eject Your Flashdrive
    Removing your flash drive without ejecting it while your computer is writing to it can corrupt your data. However even when you aren't actively writing data to a flash drive you can still corrupt the ...
    Last Modified: 11/28/2017
  • Malware Protection

    It is important that you protect your computer from viruses and spyware. A device that has suspicious traffic that indicates a possible virus or spyware infection will be disconnected from the netw...

    Last Modified: 11/21/2017
  • Hendrix Mobile Print
    1) Go to Hendrix.edu mobileprint 2) Log in to your account using your Hendrix email credentials 3) A window of Paper cut with options on the left side of the
    Last Modified: 11/13/2017
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 10/18/2017
  • Helpful Links
    Helpful Links Anti Virus and Anti Spyware Programs An article with more links specifically for windows can be found here, and one specifically for Mac here.  Microsoft Security Essentials For Window...
    Last Modified: 10/18/2017
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 9/11/2017