Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Articles

  • How To Request Audio Visual Support

    To request event support, for any kind of event you may planning on campus, please email mediacenter@hendrix.edu. 

    Last Modified: 7/24/2017
  • Connecting to the Student Wireless Network (Windows)

     

     

    Last Modified: 5/31/2017
  • Forwarding Emails to Folders

    When using Internet Explorer web browser Step One Create a sub folder under Inbox that you wish the e mails to be directed to. Step Two Click “Options.” Select “Rules” Then select “New Rule.” Final...

    Last Modified: 5/30/2017
  • How to Create a Group in Office 365
    If you want to create a new email group in Outlook, just follow these simple steps Log into your email account.Click the drop down arrow next to the “New” button in the top left
    Last Modified: 5/25/2017
  • Creating Contact Lists in Office 365
    A contact group is used to send an email to multiple without having to add each name each time you want to write them. You can include Contact Groups in messages, task requests, meeting requests, and ...
    Last Modified: 5/25/2017
  • How To Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 5/25/2017
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 5/25/2017
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Office365 Office windows mac ios android
    Last Modified: 5/24/2017
  • How to Move Multiple Emails in Outlook
    For PC To move multiple emails in Outlook, Press Ctrl+A to select all of the emails in the folder Or simply Highlight the first message you want to select in the list.
    Last Modified: 5/24/2017
  • How To turn Clutter on and off in Outlook
    1. Sign into your Hendrix email account 2. At the top left corner of the page, select the App Launcher Icon (it's 9 little white squares that look kind of like the white side of a rubix cube), and
    Last Modified: 5/24/2017