Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Articles

  • How to Create a Group in Office 365
    If you want to create a new email group in Outlook, just follow these simple steps Log into your email account.Click the drop down arrow next to the “New” button in the top left
    Last Modified: 1/20/2021
  • Access Teams for Linux
    You can install the Teams Desktop client on Linux computers.  How to get Teams for desktop Install Teams using DEB package  Download the package from
    Last Modified: 8/13/2020
  • How to Access Teams on Android
    You can access Teams on smart phones and tablet devices running the four latest versions of the Android operating system.   How to get Teams for mobile     Go to https
    Last Modified: 8/13/2020
  • How to Access Teams on iOS
    You can access Teams on smart phones and tablet devices running the two latest versions of the iOS operating system.   How to get Teams for mobile    Go to https teams.microsoft.com downloads  Cl...
    Last Modified: 8/13/2020
  • How to Access Teams on the Web
    Go to https teams.microsoft.com in your web browser of choice  Once you navigate to the page you will be prompted to log in to your Hendrix account. This is the same information you
    Last Modified: 8/13/2020
  • How to Access Teams on Windows or MacOS
    You can install the Teams Desktop client on Windows and MacOS computers.  How to get Teams for desktop    Go to https teams.microsoft.com downloads  Click the Download Teams button to download th...
    Last Modified: 8/13/2020
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 6/10/2020
  • Update Your Address in Campus Web
    Send an email to the Registrar using registrar@hendrix.edu to update your Permanent Home Address or Log into CampusWeb   In the upper right of the screen, click on your name and
    Last Modified: 5/7/2020
  • Downloading and Installing Microsoft Office
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 3/20/2020
  • How to Map a Network Drive (Windows)
    How to map a network drive on a PC Windows Computer 1. Click start button or the folder icon on the taskbar           a. Right click computer           b. Choose
    Last Modified: 3/16/2020