Technology Services HelpDesk

Mac Computers

Information related to Macintosh computers.


  • Malware Removal (Macintosh)

    Any Mac user knows that Mac computers are well known foreffectively dodging viruses even without virus protection. Why? Because mostviruses are made to target PCs; however, the viral risk of Mac co...

    Last Modified: 1/11/2018
  • How To Determine Your Operating System
    How To Determine Your Operating SystemFor Windows 8 Open Control PanelClick on System and SecurityYour version of Windows and Service Pack should be listed in the pop up windowFor Windows 7, Vista, an...
    Last Modified: 1/11/2018
  • How to Determine Which Version of Office is Installed (Macintosh)
    1. Open Finder. 2. Click “Applications” on the left side of the screen, under Favorites. If Applications is not under favorites, click “Go” at the top of the screen and select “Applications” from the...
    Last Modified: 1/11/2018
  • Campus Computer Labs and Printers

    All lab computers are connected to the Hendrix Network (Hnet), the statewide ARKnet, and to the Internet. The laser printers in the Bailey Snody Center and Mills Labs are available for 

    Last Modified: 12/1/2017
  • Helpful Links
    Helpful Links Anti Virus and Anti Spyware Programs An article with more links specifically for windows can be found here, and one specifically for Mac here.  Microsoft Security Essentials For Window...
    Last Modified: 10/18/2017
  • Connecting to the Faculty-Staff Wireless Network (Macintosh)

    These instructions are for the Macintosh AirPort wireless utility included with Macintosh OS. If you need help setting up The following setup only has to be performed the first time you connect to ...

    Last Modified: 5/31/2017
  • Disabling and Enabling Gatekeeper for Mac OS X
    In Mac OS X 10.8, a new feature called Gatekeeper was added. This prevents the installation of lesser known applications on the computer in order to prevent the installation of malware and other unwan...
    Last Modified: 2/1/2017
  • Helpful Technology Tips
    Helpful Technology Tips Device will not perform properly or is unresponsive. Turn off the device, and then restart, or try unplugging or removing the battery before restarting. This will usually cle...
    Last Modified: 7/29/2016
  • Email phishing

    Internet or email phishing is a common online threat. To help protect yourself, it’s important to be aware of common phishing scams to prevent becoming a victim. What is email phishing? Email phish...

    Last Modified: 7/29/2016
  • Economic Printing: double sided printing and multiple sheets per page

    Did you know that when it comes to ink and toner, Century Gothic is justifiably one of the most economical fonts? It uses about 30 percent less ink than Arial.

    Last Modified: 7/29/2016