Technology Services HelpDesk

Technology Services HelpDesk

Search the HelpDesk

Our HelpDesk staff have put together answers to the most common problems Hendrix users experience. For the fastest solution to your problem, search our online help to resolve your issue.

Contact the HelpDesk Online

Enter a HelpDesk request using our online form. Someone should contact you shortly concerning your issue.

In-Person

Come by and see us at the HelpDesk in the OTC or give us a call at (501) 450-1340.

Announcements

8/7 SPAM alert

We have had a number of people fall victim to recent scam email, which has allowed their email accounts to be compromised and then used to send additional spam emails. 

As a reminder, to protect yourself (and your friends and colleagues) from being a victim of spam:

  1. Never respond to unsolicited email
  2. Never send your personal information, such as ...

HelpDesk Knowledge Base

Frequently Asked Questions

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Wifi and Networking

Wifi and Networking

Articles about the Hendrix Wireless and Wired Networks.

Policies and Procedures

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

Email

Email

Information about using the Hendrix Email system.

Computers and Devices

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

Instructional Technology

Instructional Technology

Articles about the systems we support that expand learning inside and outside the classroom.

Administrative Systems

Administrative Systems

Information on the College's line-of-business systems. This information is primarily for employees.

Campus Life Technology

Campus Life Technology

Information about systems that support living on campus but are not directly tied to learning.

CampusWeb

CampusWeb

Articles about using CampusWeb and maintaining your personal information.