Q: I keep receiving an error message telling me that I’ve entered an “incorrect username and password” or that there is “no matching username found” when trying to log into HireHendrix. I’ve already registered and have accessed the site before. What am I doing wrong?
A: Firstly, make sure you are on the login page for employers, not students (which looks nearly identical). The login page for employers is https://hendrix-csm.symplicity.com/employers/. If this doesn’t work, try switching browsers. A lot of people have reported encountering issues when trying to log in to the system using Internet Explorer. Most have solved this problem by trying again using Chrome. If you continue to experience issues logging in, please email Leigh Lassiter-Counts or send a Teams chat (or call 450-1439).
Q: I’ve made an update to my previously approved job posting in HireHendrix, but now there’s a red “x” showing up in the posting’s Approved column. Does my posting have to be reapproved after each update?
A: Yes, our system is currently set up to have us approve a job posting when it’s first submitted AND after each change. This is largely because this setting doesn’t
distinguish between work-study job postings and the job and internship postings that off-campus recruiters submit via the same system. Rest assured that we are logging into the system several times a day to review/approve new and updated
postings, so there shouldn’t be too much of a delay in the new information going live.
Q: What do I do if I already know who I want to hire for the year for my student worker job(s)?
A: ALL student jobs must be posted in the HireHendrix system, even if you already have a student selected for the position. Please follow the steps on the Student Employment Website (remember, you must first be logged in to Campus Web in order to access this website). WHEN ENTERING POSITIONS THAT ARE ALREADY FILLED: in the “posting date”
and “expiration date” fields, enter the same date. This way the job never goes ‘live’ on the students’ job searching site, but the job is still captured in the system. This will also help you in the future because all you’ll have to do is bring up the
job from the archives when you need to post/hire another student.
Q: Can my student begin work immediately after I complete the hiring form on the Student Employment Website?
A: No students may work until they receive their “Work Authorization” email. The student’s supervisor will be copied on this email so as to be alerted that the student may now begin work. This is an important legal step that
MUST happen before students can begin work. The most common problem with this process is students not submitting all of their paperwork and documentation. Make sure your hired students fully understand the information provided on the student website www.hendrix.edu/getcampusjobs.
Q: How do students know about this process?
A: We will be sending an informational email to all returning and new students about the HireHendrix system at the beginning of each academic year, but we encourage you to share the "Get Campus Jobs" website with any students with whom you are working.
Q: Who do I contact if I have questions about the student emplpoyment procedures at Hendrix?
A: Please use our committee email account: studentemployment@hendrix.edu. This is the best/fastest way to get an answer from the person on the committee with the expertise needed to help you.