Facilities Management
Housekeeping Services is committed to serving the needs of our campus community. This survey gives you an opportunity to let us know how well we are meeting your expectations and how we can serve you better. Please take a few moments to answer the questions below. If you would like to discuss your concerns or opinions with the Director of Housekeeping Services, please feel free to call the office at 450-1348 or email Judy Jones at jonesj@hendrix.edu. Thank you for your time and input!
Please rate Housekeeping Services as you have experienced them over the past year.
1) Housekeeping staff is responsive to your needs.
2) Timeliness of housekeeping staff's response to inquiries and requests for service or assistance.
3) Knowledgeable, courteousness and professional conduct of housekeeping staff.
4) Quality of the tasks completed by housekeeping staff.
Specific housekeeping services:
Extremely Satisfied
Satisfied
Strongly Dissatisfiedr
Don’t Know
Restrooms
5
4
3
2
1
NA
Classrooms
Offices
Hallways
Stairs
Entry Ways
Hard surface floors
Carpets
6) Did you feel the length of conference sessions were too long, just about right, or too short?
7) The content of conference sessions was appropriate and informative.
8) The conference was well organized.
9) Conference staff were helpful and courteous.
10) What kinds of sessions would you like to see included at future conferences?
11) What did you like most about the conference?
12) What did you like least about the conference?
13) Approximately how many conferences of this type do you attend annually?
14) Do you plan to attend this conference again next year?
15) Would you recommend this conference to others?
16) How would you rate this conference compared to other conferences of this type that you have attended?
17) In what ways could this conference be improved?