Human Resources

Open Enrollment 2024

Open Enrollment for Benefits 1/1/2024 - 12/31/2024

This page is intended to provide basic information about the process of open enrollment, information regarding changes to our benefit offering, and basic information about popular benefits. If you have additional questions or need further assistance please email HR@hendrix.edu or call 501-450-1494.  

Completing Open Enrollment in Person vs. Online

ALL full-time benefits eligible employees must complete one of the open enrollment options by the close of business December 1, 2023, unless you have made other arrangements with the Human Resources Office. Your timely completion of this process online is greatly appreciated to assist in the most accurate and efficient processing possible of your information as we prepare for annual transitions. TIP: Complete the online open enrollment process on a computer and NOT using a mobile device - it will be much easier for you that way. Chrome or Firefox works best for completing Open Enrollment in iSolved. Maximize your browser screen to view the full iSolved screen.

Completing Open Enrollment In Person

Come and ask questions of vendors and HR staff, complete your open enrollment process and add/stop/change any benefits available during the in-person Open Enrollment in Trieschmann Gallery on the following days:

     Monday, November 6 from 8:30-4:30
     Tuesday, November 7 from 8:30- 4:30
     Wednesday, November 8 from 8:30-12:30

Vendors who will be present include: Blue Cross Blue Shield, VSP Vision, Blue Cross Dental, Legal & ID Shield, Stephens Inc., Consolidated Admin Services and TruService Credit Union. Our TIAA Representative, Angie Cutler, will be at open enrollment all day Tuesday, November 7.

Completing Open Enrollment Online

Log-in to your iSolved self-service portal at https://tpc.myisolved.com. If you don't remember your password, you can enter your email address on the Welcome screen, choose Continue and on the next screen choose "Forgot my Password".  You may also email hr@hendrix.edu and type iSolved Password Reset on the subject line. If you have technical issues during the process, please email hr@hendrix.edu with your question or issue. 

After logging in to iSolved, click on the Benefit Enrollment link in the left-hand toolbar. Once you are on the benefit enrollment screen you will be asked to make an election for each benefit by clicking the name of the benefit and then selecting your plan or waiving it. Aside from health insurance, you do not need to choose a waive reason if you are waiving coverage. A few helpful notes: 

  • The "Next" button is on the black bar across the top of the screen. Use this to navigate from one benefit to the next. 
  • Any forms required for a new enrollment or adding additional coverage will be available in the "Messages" section in the lower right-hand corner.
  • After completing and reviewing your elections, on the last page ("Review and submit") there will be a pink text button that reads "Submit benefit elections" - you MUST click that button to finalize your submission.
  • After you submit your benefit elections, you can click the printer icon on the upper right side of screen to print your elections.

What you CANNOT add, change or drop online, and will need an appointment for (after completing the online process for all other benefits):

  • Unum Long Term Care - this enrollment must be done using paper forms and evidence of insurability is required. 
  • Unum Whole Life - this enrollment must be completed with our licensed Stephens broker and evidence of insurability is required. 
  • Central United Cancer plans - this benefit is not offered any longer. Current participants can drop. We now offer Critical Illness with Symetra which covers cancer.
  • If you have these plan types, your coverage will continue unless you otherwise notify us.

You can complete the online process and do not need an appointment or to contact us to accomplish the following tasks:

  • Let us know you’re continuing coverage as-is (carefully select those coverages again when completing the online process)
  • Set/change your FSA Medical and Dependent Childcare pre-tax deduction amounts. To participate in 2024 you MUST enter your deduction amount.
  • Set/change your HSA contribution amount.
  • Add or change coverage for health, dental, vision, accident or critical illness insurance.
  • Add or change voluntary life insurance (must complete Evidence of Insurability form to add or increase over $100,000).
  • Add short-term or long-term disability insurance (must complete Evidence of Insurability form).
  • Drop any benefit.
  • Change your tax withholding and direct deposit. You can do this any time of the year, but in case you are interested that is also available in iSolved. Now is also a good time to review your address and phone number in the system and update if needed.

New benefit elections or changes in which paper forms are required will appear to the right of each benefit. Those items requiring a form are:

  • New short-term or long-term disability enrollments with .
  • New life insurance enrollment, change in life amount or change of beneficiary.
  • New enrollment in an FSA or HSA account (no form needed if you already have an FSA or HSA account and are just changing amounts). A form IS required for first time users of these benefits).

If you want to change your TIAA 403(b) retirement contribution you will need to complete and email the 403(b) Agreement for Salary Reduction form found here to HR@hendrix.edu or drop the form off in the HR Office.

If you are enrolled in Unum Long-Term Care, Unum Whole Life or Central United Cancer, it is assumed that you wish to KEEP them and these benefits will not appear on your open enrollment forms due to system limitations.

General 2024 Benefit Information

Retirement: The limit on employee contributions for 2024 is $23,000 (up from $22,500 for 2023). Those over 50 years of age are eligible to make catch-up contributions up to $7,500 per year for a total limit of $30,500. To change your retirement contribution amount, complete the form here and email it to HR@hendrix.edu or email HR to send you the form.

Flexible Spending: The maximum employee pretax contributions to an FSA medical account is $3,200 (increased $150 from 2023). There has been no change to the $5,000 (if married filing jointly or single parent) cap on pre-tax dependent childcare deductions.

Health Savings Accounts: Participants in the Qualified High Deductible plan are eligible to contribute to a Health Savings Account (HSA). In 2024 Hendrix will, again, match up to the first $250 an employee contributes to their HSA. Maximum pre-tax contributions to a Health Savings Account for 2024 are:

  • $4,150 for someone electing employee only coverage.
  • $8,300 for those electing employee plus one or more dependents.
  • Individuals over age 55 are also eligible to make an additional "catch-up" contribution up to $1,000.
  • The TOTAL maximum amount contributed to your HSA must include the employer matching contribution. 

Dental: We have changed dental providers to Arkansas Blue Cross Dental. Premiums remain the same for 2024 and the plan is enhanced to include Dental Xtra. Search providers on the Blue Cross site here and choose "Dental Select PPO Plus" when prompted for the plan name. Coverage information can be viewed here: Hendrix Blue Cross Dental Benefit Summary 2024 and Dental Xtra can be viewed here: Arkansas Blue Cross Dental Xtra. 

Vision: VSP premiums and coverage remain unchanged in 2024. Search for a provider here. Select "Signature" in the Doctor Network drop-down.  View the coverage information brochure here:  VSP Member Schedule of Benefits 2024.

Health: We have changed health insurance plans to Blue Advantage effective January 1, 2024. There will be no change of coverages under our PPO (Core) health plan. The deductible for our High Deductible plan changes to $1,600 for Employee Only and $3,200 for All Other Coverage Levels (Employee plus 1 or more dependents) due to federal IRS requirements. Our prescription pharmacy will continue with Magellan Rx. All employees who participate in our health insurance program will receive new ID cards for 2024.  The coverage overview is available here. For more detailed plan summary documents please contact HR@hendrix.edu. In the premium chart "SS/DS" = Support Staff & Dining Services; "A/F" = "Administrative Staff and Faculty; "SLT" = Senior Leadership.

For more information about preventive health coverages for all adults and children, go to healthcare.gov/coverage/preventive-care-benefits/.