News Center

Appendices to the Fall 2020 COVID-19 Response Plan

Appendix MASK

Type and Intended use of Facemask/Covering (recommendations) 

Putting on a face mask/covering

  • Wash hands or use hand sanitizer prior to handling a face mask/covering.
  • Ensure the face mask/covering fits over the nose and under the chin.
  • Situate the face mask/covering properly with nose wire snug against the nose (where applicable).
  • Tie straps behind the head and neck or loop around the ears.
  • Throughout the process: Avoid touching the front of the face mask/covering. 

Taking off a face mask/covering

  • Do not touch your eyes, nose, or mouth when removing a face mask/covering.
  • When taking off a face mask/covering, loop your finger into the strap and pull the strap away from the ear, or untie the straps.
  • Wash hands immediately after removing. 

Disposal of face masks

  • Disposable face masks must not be used for more than one day and should be placed in a trash receptacle.
  • Dispose of a face mask if it is visibly damaged (e.g., stretched ear loops, torn or punctured materials), dirty, or visibly contaminated. 

Care, storage and laundering of cloth face coverings

  • Keep face covering stored in a paper bag when not in use.
  • Cloth face coverings may not be used longer than one day at a time and should be washed after use.
  • Disinfecting method: Launder cloth face coverings with regular laundry detergent before first use and after each shift (disposable masks are not washable).


Details for new student orientation:

  • The New Student Orientation staff will begin its programming outreach in the month of July.  The office will host two virtual FAQ events titled “AskHDX.” These sessions will be hosted by Director of Student Activities Tonya Hale and members of the student Orientation staff. Content for these sessions will vary, and will include discussions of student life, Orientation questions, COVID policy guidelines, academic life, and other relevant topics.
  • Executive Director of Advising and Academic Success Liz Gron and Associate Provost for Engaged Learning Pete Gess will host two virtual sessions for parents and families to talk about various academic issues, specifically in preparation for advising and class registration. The dates for these virtual events are set for July 28 and July 30.
  • Language Placement Exercises for new students will be done online and will be graded and processed in time for academic advising. These exercises will go live on July 21. 
  • Academic Advising will take place the first week in August beginning with virtual group advising sessions on Tuesday, August 4 and then individual advising sessions (virtual) on August 5-6. The Orientation and Explorations Peer Assistant (EPA) student staff will help lead the group advising sessions.
  • The Orientation staff will put together a welcome packet for all new students. This welcome packet will contain an Orientation t-shirt, Orientation schedule, a Hendrix-branded face mask, parking decal (if relevant), post office box assignment and lock combination, and student ID. Other items may be added to the final package.
  • There will not be the usual Orientation Registration (one stop shop) event in the SLTC on move-in day. Offices coordinating financial aid, student accounts, health services, and parent relations will connect with students and families virtually before move-in day (as applicable). 
  • All new students will be placed in a small group (30 groups of no more than 10-12 First Year Students) and they will take part in Orientation activities within these groups. Each group will be led by four (4) Orientation staff members. These small groups will also be their Explorations/CNSA groups.
  • There will be at least two virtual events for these Orientation small groups that will be led by Orientation staff prior to move-in day. These dates will be announced well in advance. These virtual meetings will be for community-building and will include introductions and icebreaker games.
  • Orientation staff will lead small group activities and take their FYS groups to dinner starting at 4:00 PM on Monday, August 17. Residence Life will lead first year students that evening in residence hall meetings and small group events (such as an ice cream social). Dinner and all meetings and events will follow College face-covering and social-distancing requirements.
  • Orientation will occur on Tuesday, August 18 and Wednesday, August 19. On Tuesday, FYS will have a one-on-one advising meeting (either socially-distanced and face-covered in person or virtual). On Wednesday, FYS will meet with their TEC classes for the first time. The rest of the time, the Orientation staff will be leading new students through small group activities and programs throughout the day and evening hours.

Appendix MOVE-IN DAY

  • Several early arrival groups will move to campus in early August. 
  • Move-in day for first year students (FYS) will be Monday, August 17.
  • Move-in procedures will be altered to allow COVID safety guidelines to be followed. For example, keys will be distributed to students in their cars to avoid clustering, and keys won’t be given to any student who hasn’t completed the Community Commitment. Students will also be asked COVID-19 symptom screening questions upon move-in.
  • The hours for move-in will be 7:00 a.m. to 3:00 p.m. Students and families will be given move-in time options to select so as to limit the number moving into one building at any given time.
  • No more than two (2) guests may accompany new students on move-in day.  
  • Orientation staff plans to continue the tradition of providing move-in assistance, but the staff will follow COVID guidelines.
  • Students and their family members will have the option of reserving a to-go lunch box on move-in day. This reservation will be made via CampusWeb on the new student checklist. All dining options for move-in day will be via to-go boxes, including meals for athletic teams and other student leadership groups assisting with move-in and Orientation (Res Life, Orientation, etc.).
  • Move-in day for returning students will take place on Wednesday, August 19. Returning students will reserve a move-in time through the housing office to maximize social distancing during move-in.


Hours of Operation 

Main Cafeteria

  • Monday – Thursday: 7:00 a.m. until 9:00 p.m. (carry-out only after 7:00 p.m., and students are encouraged to visit prior to 7:00 whenever possible)
  • Friday: 7:00 a.m. until 8:00 p.m.
  • Saturday: 8:00 a.m. until 1:30 p.m.
  • Sunday: 11:00 a.m. until 7:00 p.m.

Burrow (open only to pick up pre-orders placed using the app)

  • Monday – Friday: 7:30 a.m. until 7:00 p.m.
  • Saturday: 10:30 a.m. until 1:30 p.m. (with a Saturday evening to-go option)
  • Sunday: 11:00 a.m. until 7:00 p.m.

Dine-In Service

  • contactless entry
  • seating capacity will be limited to allow spacing in servery and hall
  • no re-entry into servery
  • no self-service
  • meals served on regular dishware (only one touchpoint)
  • cutlery will be prewrapped/disposable
  • some items may be individually wrapped or packaged when available and appropriate

Take-Out Orders

  • disposable packaging
  • guests will have the option to take a meal to go
  • meals can be pre-ordered using an app and picked up in The Burrow
  • meal kits will be available via pre-order for apartment dwellers (must have 10-meal plan)
  • more information available soon regarding limits per week, times available, etc. 

Employee Protocol 

  • health screenings when clocking in (not allowed to work if temperature over 100.3 or any questions answered with “yes”)
  • masks worn
  • social distancing at meal breaks 

Cleaning and Sanitation Procedures 

  • tables and chairs will be cleaned every 30 minutes
  • full wipe down of each service area once per hour or once per service period


  • no off-campus guests (except approved groups)
  • delivery will be available to students in isolation or quarantine (students will order via the app, and one dining employee will deliver meals at an appointed time) 


Enrollment Protocols for Campus Visitors

All events/visit programs will be limited to 20 people; administrative staff may use discretion to allow an additional 10 visitors.

Precautions in the Dawkins Welcome Center will include:

  • A limit of one person or family group in the elevator at a time
  • Hand sanitizer will be readily available
  • The beverage station will not be self-serve
  • Walkways will be marked to encourage one-way traffic flow
  • Fountains will only allow bottle filling

Except in cases of emergencies, doors in Dawkins are designated as follows:

  • The main door under the portico will be for entry
  • The Southwest and Northwest doors will be for exiting the building
  • Along the porch, the South doors will be for exiting, and the North doors will be for entry

Upon entry into Dawkins, staff will screen and deny entry to:

  • Visitors who have ≥ 100.4˚ F temperature
  • Visitors who answer yes to any of the following
    • Do you have a cough, shortness of breath, or any other symptoms typical of COVID-19?
    • Have you had contact with a person known to be infected with COVID-19 within the previous 14 days?

Visitors are expected to adhere to the following:

  • While on campus, physical distancing (6 feet) will be enforced
  • Face coverings (e.g., mask, plexiglass face shield, etc.) are required in public both indoors and outdoors (visitors who arrive on campus without a mask will be provided one from the Office of Admission) 
  • Family groups may congregate without observing 6 feet of distance
  • Staff will arrange seating to accommodate family groups
  • Presenters will maintain 12 feet of distance in front of groups

The following guidelines apply to campus visitors:

  • Meals may not be eaten in the dining hall
  • Faculty and administrative meetings may be scheduled using Teams but will not be scheduled in-person 
  • Visitors will not be able to enter the Residence Halls
  • Overnight stays will not be facilitated
  • Prospective students will not be able to visit classes

During the walk, the following expectations apply:

  • Groups will be limited to no more than 10 people with family groups and walk guides maintaining the appropriate physical distance
  • Guides may escort visitors through buildings
    • Guides will not bring visitors into buildings during course change periods (including periods around mealtimes within the SLTC
    • Groups will not spend more than 15 minutes in any building other than the Dawkins Welcome Center
  • Guests with mobility issues will be escorted around campus in a golf cart, but due to physical distancing requirements, the number of people on the cart may be limited


Additional policies and requirements for campus visitors and events:

  • Signs will be posted at rooms commonly used for gatherings to communicate group limitations and reduced capacity levels.
  • Attendees should not linger before or after the event. 
  • Duration should be shortened, if possible. 
  • Names and contact information of attendees must be recorded.
  • Organizers should be prepared to sanitize surfaces before and after the event including tables, chairs, and doorknobs/levers. Appropriate cleaning supplies will be provided by the organizers or requested from Facilities. Ample time should be planned before and after the event for sanitation. 
  • Food and refreshments may be served if pre-packaged, individually packaged, or arranged and served by Hendrix Dining Services. Self-service arrangements with open food storage such as a buffet are prohibited. Hendrix Dining Services must be consulted about all food preparation and serving to ensure that appropriate guidelines and standards are met (contact: Mendy Nichols,, 501.450.1309).
  • Shared kitchen spaces are considered communal areas. Therefore, use of these spaces must follow College guidelines on communal areas as well as Dining Services guidelines and standards for food preparation.
  • As non-traditional campus spaces may be needed for instruction, Academic Affairs has priority for room reservations. When the course schedule for the fall is finalized, the master calendar will accept other reservations. The use of outdoor spaces is encouraged for events and gatherings when possible.
  • Special exceptions may be made in very limited circumstances to allow additional visitors to campus for College- or business-related purposes. A Hendrix office, department, student group, or faculty member requesting visitors to campus must petition the COVID Response Coordinator, detailing the reason and a plan for observing all pertinent policies.


Campus Housing

  • Sofa seating will be removed from all residence hall lounges.
  • Signs will be installed in kitchen areas that instruct people to clean and disinfect area after use.
  • Housekeeping will be vigilant about removing any items left in kitchens.
  • Signs will be installed in laundry areas that limit numbers of persons who can be in those spaces at one time.
  • Water fountain spigots will be covered or signs will be posted to limit use (bottle filler stations are OK).

Students will be assigned to a specific shared bathroom facility (as allowed by residence hall physical layout). This assignment will minimize mixing and ease contact tracing should one student test positive for COVID-19.

Students will not have ID card access to residence halls other than their own.


  • One-way traffic flow system in building:
    • Community members will enter from south side entrance (near OTC) only. Foot traffic on the first level will follow a counterclockwise flow through the east hallway, past the chaplain’s office area and post office before coming to the Burrow area.
    • The STLC West door (facing Miller Creative Quad) will be exit only.
    • All other doors will be used as exits.    
    • Distance reminder markings will be placed on the floor to help with queues for dining hours. 
    • The two main stairwells off the Burrow will be one direction only. The north stairwell will be used for up. The south stairwell will be designated for down. 
    • On the second floor, community members may continue right to Dining or left into the Student Services suite. 
    • The Student Services suite will also be one direction. Community members will exit through the NE stairwell to return to the first floor. 
  • Game Room will be closed until further notice. This room may be used as classroom or storage space during this time. 
  • Kitchen area will be closed until further notice.
  • Post office has developed a system for package pickup from loading dock area. 
  • Additional plexiglass will be added to the information desk area.
  • Sunporch information table use will be suspended.
  • Sofa seating will be removed from the Burrow area.
  • Additional Support for Dining Services:
    • Campbell and Bates will not be used for lunch or dinner meetings. They will be reserved only for Dining Services use from 11am to 1pm and 4pm to 8pm each day.
    • Burton will not be used for dining and may be used for chair storage.
    • Dining Services staff will reduce the seating in the main dining hall and will consider placing additional tables in the Burrow and/or Worsham areas.
    • Students will place their backpacks in the rolling storage units during meals. Once filled, those units will be rolled to the area near the dining exit so that community members will not backtrack through the incoming queue.

Appendix TRAVEL

No College-funded travel will be allowed to pandemic “hotspots.” Hotspots are defined as states with testing positivity rates above 10% (the World Health Organization advises governments that states maintain a positivity rate of 5% for 14 days before reopening). The COVID Response Coordinator will maintain the list of pandemic hotspots (see:

While Traveling 

Any employee on essential Hendrix travel must follow COVID-19 safety policies as if on campus. This includes frequent handwashing, face-covering, social-distancing, and avoiding groups larger than 50 individuals (travelers will be provided appropriate PPE). Additionally, traveling employees should self-screen daily and report any symptoms of COVID-19. Travelers should avoid public and commercial transportation whenever possible. Finally, travelers should keep meticulous records of places visited and people met in case contact tracing is needed. 

Return from Travel 

As employees return to campus, they should follow all campus policies for virus protection. They should self-screen daily. Overnight travelers should bathe and wash all clothes and face coverings before returning to campus. 

Planning Ahead 

Students and employees may plan College-related travel for winter break and spring semester. However, no one should commit financial resources to such travel until the “all but essential” travel ban is lifted. The College is suspending the “no travel insurance” policy until further notice (if purchasing travel insurance, be certain it covers cases of pandemics). 

 Other Travel Details 

  • No international travel is allowed until further notice. 
  • Other campus group travel will not be allowed until further notice. 
  • Off-campus travel for Odyssey projects (including internships) will be allowed only if the participant provides:
    • a written explanation of how the project activities will not violate any state and local regulations, directives, and guidelines;
    • the official COVID-19 policies and procedures of the host organization (e.g., employer, office, workplace, host university, program provider, etc.); and
    • a signed waiver.

The College will regularly re-evaluate the travel policy and tighten or loosen restrictions as circumstances allow.


Hybrid Teaching

  • Remote Teaching – Faculty approved to teach remotely will not come to campus. Approved faculty members will contact their students and make all arrangements to conduct their classes remotely. Since most of our students will be on campus, faculty teaching remotely will maintain some synchronous teaching. Some type of teaching assistant or other person will help with the operation of such courses when the students are in the classroom. Faculty teaching remotely will continue to conduct their other regular duties such as office hours, advising, committee work, and other departmental work. Whenever possible, faculty will use software that is available through the College for their courses (Teams, Moodle, etc.) to reduce the number of delivery methods students will need to learn. Faculty will be cautious and not increase the workload for remote courses compared to in-person classes.
  • Synchronous versus Asynchronous Instruction – For classes that are taught in a hybrid manner with some remote learning and those taught in a fully remote manner for approved instructors, there will be some amount of direct, synchronous interaction involving the instructor and students. Except in extraordinary circumstances, no course at Hendrix will be delivered in a fully asynchronous manner. Nonetheless, courses will combine synchronous and asynchronous methods, as guided by the needs of the discipline and the professional judgment of the instructor. Asynchronous methods include discussion boards; videotaped mini-lectures; flipped classrooms; videotaped interaction with a small group of students, which other students in the class may watch on their own time; etc.  
  • Teaching Options – In order to meet social-distancing requirements, faculty members may organize class instruction in these ways:
    • Room-Split: the professor teaches students split between two on-campus rooms;
    • Room-Share: two professors are assigned the same room at the same time, but they alternate days so that on some days they teach in the room and some days online; and
    • Class-Split: the professor splits the class into two groups of on-campus students with one group meeting in a classroom and one meeting online (the two groups rotate on a schedule).

 Classrooms and Faculty Offices

  • Classrooms and Classroom Technology – Classrooms will be reconfigured to provide appropriate social distancing. Non-traditional classroom spaces will also be utilized to provide sufficient teaching spaces for in-person classes. All classroom spaces will be provided with appropriate technology (screens, computers or computer connections, blackboards, the Meeting Owl 360° smart video conferencing camera, etc.) to accommodate both in-person and remote learning capabilities.
  • Cleaning Classrooms – Classrooms will be stocked with cleaning supplies; professors and students will wipe down surfaces at the conclusion of class, before departing. Housekeeping will clean classrooms daily.
  • Masks in Classrooms – Faculty will be provided with 25 masks that they can give to students who come to class without them. Faculty will need to remind students that they are required to wear masks in all classrooms. If a student refuses to wear a mask, the faculty member will send the student to the Dean’s office and follow up with an e-mail giving the student’s name to Dean Wiltgen. The Dean’s office will follow up with the faculty member so that the faculty member knows the outcome of the meeting.  
  • Class Attendance – Students are expected to attend classes either in-person or remotely as appropriate. The Hendrix Catalog attendance policy will govern any attendance issues.  
  • Faculty-Student Meetings – Faculty members will not hold meetings with students in their offices unless they can maintain the 6-foot social distancing requirement. Therefore faculty-student meetings will be held in other spaces on campus (such as conference rooms or outside) or virtually.