Services

With the rationale of targeting freshmen and sophomores specifically and connecting them to services, programs, and resources that are generally unrelated to academics, SOS has found that a niche is being filled for issues that have “fallen through the cracks” in the past. Most cases seen in this office take more than one visit to identify the real problem(s) of each student; oftentimes, in the past, we have been treating the wound but not the cause of the wound. After ten years of providing this service, Hendrix is truly reaching out to the whole person. We also work with upperclassmen as needed.

For each one-on-one appointment, wellness levels of mental, emotional, physical, spiritual, social, community, family, and financial are explored. SOS serves as a first, progressive step to programs, services, and resources that can reduce a lot of that first-semester stress they naturally develop.

With both intrapersonal and interpersonal communication being key factors for the success of SOS, a comprehensive approach to different channels and formats of communication is provided to encompass all students by connecting with at least one of their critical use communication styles. Face-to-face communication is the desired outcome but understanding that students do not automatically connect face-to-face in today’s environment, other forms – such as peers, telephone, email, texting, social media, and general marketing approaches – are often employed. For this purpose, adaptability and focus are important to the SOS role.

 Methods of connecting with prevention and/or intervention programs were/are developed through both deductive and inductive programming. Seminars, workshops, courses, and general information sessions prompt curiosity and a shared sense of “we’re in this boat together” in many instances. Having an upper-class student serve as a program catalyst and mentor has validated both the importance and purpose of SOS, nonverbally encouraging students to take part because a similar student has “been there, done that” and recommends the program. 

SOS Assessment Process

Arkansas Lifeline Call Center for
Suicide Prevention & Intervention

The Arkansas Department of Health operates the Arkansas Lifeline Call Center, part of the 988 Suicide & Crisis Lifeline. The line is answered in-state from area codes 501, 870, & 479 better to serve Arkansans with resources in their community 24/7. If you or someone you know needs help, please call the Arkansas Lifeline Center at 988. 

Medical Network for Students

Hendrix College understands that the needs of our students can sometimes extend to healthcare or medical intervention. Even though Hendrix does not have an on-campus medical facility, the College is a contracted partner with the Conway Regional Medical Center system.

For medical emergencies, call 9-1-1 followed by Hendrix College Public Safety, 501-450-7711.

Conway Regional Medical Center (CRMC), located in the Hendrix Village, provides three free healthcare visits per year with one of those visits having to be a physical exam for Hendrix students. Services are provided by an Advanced Practice Registered Nurse (APRN) in collaboration with a local physician. The APRN provides basic medical assessment, diagnosis, and treatment of illnesses and injuries. Students who require services beyond the scope of the clinic will be referred to a local physician or clinic.

This includes, but is not limited to:

               Testing/Diagnosis
                Illness
                Injuries
                Prescriptions
                Vaccinations
                Physical

Hours are 8:00a—5:00p, Monday through Friday.

A student ID and insurance information is required.

Appointments can be made by calling 501-852-1366

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For minor medical needs, such as scrapes, minor cuts, simple burns, headaches, etc., a student may visit the following campus locations for medical supplies and assisted application, if needed.

Residence Life Area Coordinators, Student Life & Technology Center (SLTC), Second Floor, 501-450-1416.

Public Safety, 1553 Washington Avenue, Conway, 501-450-7711, 24/7.

SOAR House, 1318 Front Street, Conway, 501-450-1330 (interim phone), 24/7.

Student Outreach Services (SOS), 220 Student Life & Technology Center (SLTC), 501-450-1330, 8-5, M-F.

Wellness & Athletic Center (WAC), 501-505-2966, Operational Hours Only

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If a student is hospitalized or has a serious illness or injury, please contact the Dean of Students’ Office at 501-450-1222. 

SOAR House

In the Fall of 2023, SOAR was allocated use of the Corner House, the brick facility on the corner of Spruce and Front Streets.  This will allow SOAR to have a base of operations to place SOAR members in the residence who will more intensely focus on providing support to students on an as-needed basis.  Things that could occur include, but are not limited to:

• A Safe Haven
• Non-Academic Mentoring/Support
• Homesickness
• Social “Fit, or Lack Thereof
  
• Disability(ies)Support
• Food Insecurity (Food Pantry)
• Personal Care Closet
• Clothing Closet
• Clothing Care (Iron/Board)
• Sewing Supplies
• Quieter Forms of Entertainment (Games, Movies, etc.)
• Alternative Forms of Recreation or Activities
• Quiet Study Space
• Small Group Meetings (10 or less)
• First Aid Station
• SOAR Recruitment
  
  

Off-Campus Network for Students

Once admitted to Hendrix College, students are expected to conduct behavior per the policies in the student handbook.  As a courtesy, the Student Outreach Services Office assists all students needing to network for programs or services in the local community as well as state-wide and nationally.  Call 501-450-1330 for more information.