Technology Services HelpDesk

Troubleshooting and Computer Maintenance

Self-help articles for malware, system malfunctions and preventative maintenance.

Articles

  • Malware Protection

    It is important that you protect your computer from viruses and spyware. A device that has suspicious traffic that indicates a possible virus or spyware infection will be disconnected from the netw...

    Last Modified: 6/28/2023
  • Malware Removal (Windows)

    Windows VPS (Virus ProtectionSoftware)  Computerviruses are small software programs that are designed to spread from onecomputer to another and to interfere with computer operation.  Microsoft Win...

    Last Modified: 6/28/2023
  • Malware Removal (Macintosh)

    Any Mac user knows that Mac computers are well known foreffectively dodging viruses even without virus protection. Why? Because mostviruses are made to target PCs; however, the viral risk of Mac co...

    Last Modified: 6/28/2023
  • Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 6/28/2023
  • Why You Should Eject Your Flashdrive
    Removing your flash drive without ejecting it while your computer is writing to it can corrupt your data. However even when you aren't actively writing data to a flash drive you can still corrupt the ...
    Last Modified: 6/28/2023
  • Disabling and Enabling Gatekeeper for Mac OS X
    In Mac OS X 10.8, a new feature called Gatekeeper was added. This prevents the installation of lesser known applications on the computer in order to prevent the installation of malware and other unwan...
    Last Modified: 6/28/2023
  • Laptop or Computer Repair?
    Do you repair computers?The HelpDesk does not offer repair services for student computers. We can help you initially diagnose problems, but in the event that your system needs to be repaired we will d...
    Last Modified: 7/13/2023