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Announcements

1/24 Don't fall for this Phishing attempt

 

The following is an email being circulated that is NOT from us. The email address is incorrect and there are several spelling and grammatical errors.

 From: (staff)
Sent: Friday, January 24, 2014 4:57 AM
To: (staff)
Subject: HELP DESK

Your mailbox is almost full.

465MB 500MB
Current size Maximum size

 

Please increase your mailbox quota size automatically by clicking fill-out the necessary requirements to automatically increase your mailbox quota size to this Email(HELPDESK-CENTER1@OUTLOOK.COM)

 Below are the requirement

EMIAL ID

USERNAME

PASSWORD

CONFIRM PASSWORD.

 IMPORTANT NOTE: You won't be able to send and receive mail messages at 480MB . 

 ITS help desk

 ADMIN TEAM

 ©Copyright 2013 Microsoft

 

10/7 Don't be a victim !

Don't be a victim!

Hendrix users constantly receive emails that request personal or account information like your SSN, banking information, or Hendrix login and password. You should not click on any links in these emails or reply to them. Hendrix will never request this information from you via email. If you are ever in doubt about the source of an email please contact helpDesk@hendrix.edu or call us at (501) 450-1340.

The College's spam firewall blocks over 20,000 spam emails per day, but a significant number do make it through. Any email that you think is spam should be deleted.

As always, you should never give personally identifiable information in response to an email request. You should only open attachments or follow links if the mail is from a trusted source and you are expecting it. When in doubt, delete the message or forward the email (removing the FW: from the subject line) to helpDesk@hendrix.edu.

Below is an example of the latest phishing attempt reported to us.  Notice that is is not from a Hendrix email account, and has a very generic greeting.

phishing attempt

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HelpDesk Knowledge Base

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Wifi and Networking

Articles about the Hendrix Wireless and Wired Networks.

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

Email

Information about using the Hendrix Email system.

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

Instructional Technology

Articles about the systems we support that expand learning inside and outside the classroom.

Administrative Systems

Information on the College's line-of-business systems. This information is primarily for employees.

Campus Life Technology

Information about systems that support living on campus but are not directly tied to learning.