Technology Services HelpDesk

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Our HelpDesk staff have put together answers to the most common problems Hendrix users experience. For the fastest solution to your problem, search our online help to resolve your issue.

Announcements

6/19 Latest Spam June 19, 2013

HOTEL UNION SQUARE
114 POWELL STREET, SAN FRANCASCO, CA 94102



Guest Email:
hendrix.edu 

Review order:





Stay Information:

Room: 473     Confirmation: A2V62
Payment: CREDIT CARD     Guests: 1 Adults, 0 Children, 0 Infants
Arrival: June 20, 2013     Departure: June 24, 2013
       



Transaction Details:

DateRoomTransactionAmountBalanceComment
June 20, 2013473ROOM233.00233.00 
June 20, 2013473TAX32.62265.62 
June 20, 2013473SFTID3.50269.12 
June 21, 2013473ROOM233.00502.12 
June 21, 2013473TAX32.62534.74 
June 21, 2013473SFTID3.50538.24 
June 22, 2013473ROOM233.00771.24 
June 22, 2013473TAX32.62803.86 
June 22, 2013473SFTID3.50807.36 
June 23, 2013473ROOM177.00984.36 
June 23, 2013473TAX24.781,009.14 
June 23, 2013473SFTID2.661,011.80 
June 24, 2013473CREDIT or DEBIT CARD1,011.80 CR0.00 
 
Balance Due at Checkout0.00 

 

8/8 Don't Fall for Phishing Attempts!

Hendrix users constantly receive emails that request personal or account information like your SSN, banking information, or Hendrix login and password. You should not click on any links in these emails or reply to them. Hendrix will never request this information from you via email. If you are ever in doubt about the source of an email please contact helpDesk@hendrix.edu or call us at (501) 450-1340.

The College's spam firewall blocks over 20,000 spam emails per day, but a significant number do make it through. Any email that you think is spam should be deleted.

As always, you should never give personally identifiable information in response to an email request. You should only open attachments or follow links if the mail is from a trusted source and you are expecting it. When in doubt, delete the message or forward the email (removing the FW: from the subject line) to helpDesk@hendrix.edu.

Contact the HelpDesk

Online

Enter a HelpDesk request using our online form. Someone should contact you shortly concering your issue.

In-Person

Come by and see us at the HelpDesk in the OTC or give us a call at (501) 450-1340.

Upcoming Events

Please check back soon!

HelpDesk Knowledge Base

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Wifi and Networking

Articles about the Hendrix Wireless and Wired Networks.

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

Email

Information about using the Hendrix Email system.

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

Instructional Technology

Articles about the systems we support that expand learning inside and outside the classroom.

Administrative Systems

Information on the College's line-of-business systems. This information is primarily for employees.

Campus Life Technology

Information about systems that support living on campus but are not directly tied to learning.