Technology Services HelpDesk

Computers and Devices

Information about desktop computers, laptops, mobile devices and tablets, gaming consoles, and other hardware.

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Articles

  • Downloading and Installing Office 365
    To download your free license 1.       Log into your WebMail account (http outlook.office365.com) 2.       Click on the Office 365 logo (upper left of screen) 3.       Click on the Install now but...
    Last Modified: 5/25/2016
  • Helpful Links
    Helpful Links Anti Virus and Anti Spyware Programs An article with more links specifically for windows can be found here, and one specifically for Mac here.  Microsoft Security Essentials For Window...
    Last Modified: 5/19/2016
  • Helpful Technology Tips
    Helpful Technology Tips Device will not perform properly or is unresponsive. Turn off the device, and then restart, or try unplugging or removing the battery before restarting. This will usually cle...
    Last Modified: 5/19/2016
  • How To Enable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. In order to enable the wireless card in your device, you have three different options. First,...
    Last Modified: 5/19/2016
  • How To Disable the Wireless Card in Your Device
    A wireless card is a card inside of your device that allows you to connect to wireless internet networks. By disabling the wireless card, wireless interference with other devices can be prevented, and...
    Last Modified: 5/19/2016
  • How To Resolve a Connection Problem
    If you're having a connection problem, there are a few possible ways to resolve the issue. First, you may have an incorrect IP address. If this is the case, you need to "Release Renew" your IP addres...
    Last Modified: 5/19/2016
  • How to Release or Renew Your IP Address
    Sometimes renewing your device's IP information can restore Internet access. Below are instructions on how to renew your IP address. Windows Vista 7 8Click on StartOn Start Search, type in "command"R...
    Last Modified: 5/18/2016
  • How To Clear Web Browser's Cache, Cookies, and History

    About cache, cookies, and history Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (includ...

    Last Modified: 5/18/2016
  • How To Set Up a Mac to Print to a Xerox Printer
    There are a couple of things that you need to know before you can set up your Mac to print to a Hendrix Xerox Printer. The first thing you need to know is the kind of printer you are
    Last Modified: 5/18/2016
  • How To Troubleshoot Wireless
    Have you looked at our device connection help articles? The articles can be found on the Technology Services HelpDesk page. Do you have the correct login information? The Wifi
    Last Modified: 5/18/2016