Technology Services HelpDesk

Frequently Asked Questions

A collection of the most often asked questions at the HelpDesk.

Articles

  • How to Map a Network Drive on a PC, Windows Computer
    How to map a network drive on a PC Windows Computer 1. Click start button or the folder icon on the taskbar           a. Right click computer           b. Choose
    Last Modified: 7/19/2016
  • Cloud Storage
    Cloud storage refers to storing digital data on a remote server. Typically, you would save your file to your device's hard drive and access it through that device. With cloud storage, you can save a f...
    Last Modified: 7/19/2016
  • Changing File Associations (Default Programs)

    Changing File Associations Open Default Programs by clicking the Start button , and then clicking Default Programs. In Default Programs, you can Hide all Set your default programs Use this option t...

    Last Modified: 7/19/2016
  • Change Your Password Using CampusWeb

    To change your password in CampusWeb, follow these steps Login to the Hendrix WebsiteClick the My Profile button next to your name in the gray bar at the top of the screen.On the Account tab, enter...

    Last Modified: 7/19/2016
  • Change Your Office 365 Start Page
    Login to your Office 365 account.Click on the gear in the upper right hand corner, then click on "Office 365" under "My app settings".Click on "Set your start page".Select an app, then click "Save".
    Last Modified: 7/19/2016
  • Computer Requirements
    Minimum and recommended computer requirements for using the Hendrix Network.
    Last Modified: 7/19/2016
  • What Kind of Computer Do I Need?

    When it comes to buying a computer for college, what computer would suit your needs best? Whether you want a PC or a Mac, here are some options that are beneficial to your educational experience. ...

    Last Modified: 7/19/2016
  • Set-Up Email Access (iOS)

    Learn how to set up email on your Apple device(s).

    Last Modified: 6/22/2016
  • Set-Up Email Access (Android)

    Step-by-step guide on how to set up email on your Android device.

    Last Modified: 6/22/2016
  • How To Use OneDrive
    How to use your Hendrix-provided OneDrive.
    Last Modified: 6/22/2016