Technology Services HelpDesk

Email

Information about using the Hendrix Email system.

Articles

  • How to Attach an Archive Folder to Outlook
    While on the Home tab Outlook Click the drop down arrow next to "New Items" Click "More Items" Then click "Outlook Data File" From that point browse out to where
    Last Modified: 5/24/2016
  • How To Access Your Hendrix Email Account

    Begin by going to the Hendrix College homepage, http://www.hendrix.edu. Next locate the 'Webmail' button in the upper right hand corner of the screen. Once you have clicked on that button you will ...

    Last Modified: 5/18/2016
  • How To turn Clutter on and off in Outlook
    1. Sign into your Hendrix email account 2. At the top left corner of the page, select the App Launcher Icon (it's 9 little white squares that look kind of like the white side of a rubix cube), and
    Last Modified: 5/18/2016
  • How To Share a Calendar in Outlook (Office 365)

    Calendar sharing is a feature in Outlook that will allow you to give someone else access to your calendar. Depending on the permissions that you set, they will be able to see your calendar, or even...

    Last Modified: 5/18/2016
  • Contact Groups in Office
    A contact group is used to send an email to multiple without having to add each name each time you want to write them. You can include Contact Groups in messages, task requests, meeting requests, and ...
    Last Modified: 5/11/2016
  • Missing Email Messages
    If you think you are missing some email messages here are some steps that you can try to rectify the problem.Important In Outlook, Exchange must be in Cached Mode for the Junk Mail filter to function...
    Last Modified: 4/19/2016
  • My Outlook is running slowly
    If your Outlook is taking a long time to load, you might need to make sure that you are running Outlook in Cached Mode. Below are the steps to ensure that you are running in Cached Mode. In Outlook,
    Last Modified: 4/19/2016
  • Hyperlinks Do Not Work In Outlook
    When clicking on a hyperlink within an email you might get the following error “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administra...
    Last Modified: 4/7/2016
  • Enable the From Field and the BCC Field for Outlook
    This information applies to Outlook 2010, 2013 and 2016There are times when you might need to send an email from an account that is different than your normal email account. To make the from field acc...
    Last Modified: 4/5/2016
  • Email phishing

    Internet or email phishing is a common online threat. To help protect yourself, it’s important to be aware of common phishing scams to prevent becoming a victim. What is email phishing? Email phish...

    Last Modified: 4/1/2016