General Questions

• What kind of computer should I bring? What are the minimum requirements?
• What can I do to protect myself while using file sharing programs?

Administrative Computing
(Access to these files is restricted to authorized users.)

• Connecting to Hendrix VPN (Windows)

Email

• My Email is not working
• I need Outlook 2003 Web Access help
• Outlook Express/POP3 Mail Client
• I need to know how to check my email
• I need to know my email address

Campus Network

• The internet doesn't work
• I want to know how to connect to the campus network
• How do I get my computer hooked up in the residence hall? Off campus?
• How do I set up my H-net connection in my dorm room?
• How Do I Get a Student Account? How Do I Access My Student Account?
• How do I store my documents on the network server?
• How do I check and manage my disk space quota at Hendrix?

Computer Labs/Hardware Rentals

• How Do I Locate Computing Resources/Computer Labs on Campus?
• How do I print using the campus network printers?
• Where do I locate online databases and electronic resources of the library on Hendrix's website?
• Where can I reserve a laptop or projector if I need to make a class presentation?

Macintosh Computers

• Installing the Microsoft User Authentication Module

Software

• What software is available for me to use? Where can I get assistance?
• I need help with Microsoft Office
• I need help with Educator
• I need help browsing the internet

Telephone

• How do I use the features on my telephone from my room?

Viruses

• How to remove viruses and scan for viruses
• How to install McAfee Virus Scanner Enterprise Edition