Information Technology

There are constantly emails that are similar to the below that you have probably received. You should not click on the link or respond to the email. It is not from us.

Notice that the sender is not a Hendrix email account.

Our spam firewall blocks over 20,000 spam emails per day, but a significant number do make it to our email boxes. Any email that you think is spam should be deleted.

As always, you should never give personally identifiable information in response to an email request. You should only open attachments or follow links if the mail is from a trusted source and you are expecting it. When in doubt, delete the message or forward the email (removing the FW: from the subject line) to IThelp@hendrix.edu.

A reminder to everyone that the type of email below is an attempt to get you to go to a web site that will attempt to install malicious software on your computer. 

This type of Scam takes advantage of the curious side of people. Tax season is close, and any email you get about your taxes will peak your interest.  It may appear legit at first, but please note that the IRS will not contact you via email.

You should never open attachments or click on links in an email unless it is from someone you know and is something that you expect.

Also remember you should never respond to an email requesting passwords or other private information.

Your work computer should be protected with the antivirus software that is installed and automatically updated, but remember, if in doubt delete the email and do not open the attachment or follow the links.

Students should ensure their virus protection and antispyware software is up to date. 

Thanks,

Sam Nichols
Director of Information Technology

Example Scam Email:

From: Leslie Kessler [mailto:insurance@irs.com]
Sent: Monday, February 27, 2012 9:36 AM
To: user@hendrix.edu
Subject: Income Tax appeal rejected.

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David Hinson, EVP & CIO, will be hosting online "Office Hours", hosted by Google Hangouts for anyone to drop in and ask your technology related questions, share your IT concerns and comments, or simply hang out and talk shop.
(https://talkgadget.google.com/hangouts/extras/talk.google.com/office%2520hours?authuser=0&hl=en&shxp=1&eid=),

In order to participate in Google Hangouts, you will need to login to Google Plus with a Google account / email address, You can go here to get one: http://plus.google.com.

The "Office Hours" Google Hangout link will be "live" each and every Wednesday morning, from 9am until 10am.

Drop-ins (in person) at 1545 Washington Avenue are also encouraged during that hour, for coffee and conversation.

As always, you can contact IT with any issues by sending an email to IThelp@hendrix.edu or calling 450-1340.

Did you get a new smartphone or tablet for christmas and now you want to hook it to your email account? We have instructions on our website, and you can always contact us for additional help.

There are another round of emails that are being received (as attached below)  that have subjects similar to Tax Transfer Rejected, Electronic Payment Rejected, wire transfer rejected, etc. 

These emails contain a link to direct you to a site where you can "correct the problem" or "find further details".  These emails are a phishing attempt and if you go to the included link on the email, you will allow a computer Trojan/virus to be installed on your computer or will be directed to a web site that will ask you for personal information.  

As always, you should never follow links without knowing who the link was from and you should never give personal identification information. 

Sites such as www.snopes.com andwww.hoax-slayer.com have information regarding hoaxes, viruses, and phishing attempts.  

Please let me know if you have questions.

Thanks,

Sam Nichols

Associate Vice-president and Director of Information Technology
Hendrix College
(501)450-1340
nichols@hendrix.edu

Example Email: