Patient Rights & Responsibilities

As a patient you have the right:

  • To be fully informed of your rights and the expectations regarding your behavior while in the Hendrix College Health Services.
  • To be provided impartial care regardless of race, creed, sex, national origin, or financial ability to pay.
  • To be provided considerate, respectful and safe care while maintaining your personal dignity.
  • To be provided privacy and confidentiality.
  • To know your diagnosis, treatment, and any known prognosis. When it is not medically advisable for you to have such information, it will be provided to a legally authorized relative or guardian. Your medical and personal records will be treated as confidential to the extent protected by the law.
  • To make decisions regarding your treatment and consent for treatment or tests. You may refuse treatment to the extent permitted by law: however, when refusal of treatment violates ethical and professional standards, the clinic may re-evaluate its relationship with you.
  • To not be transferred to another doctor or a hospital without a medical screening exam and explanation of the reason for transfer.
  • To be informed of any continuing healthcare requirements needed following discharge.
  • To refuse or talk or see anyone not directly involved in your care.
  • To express any grievance to the management of Hendrix College Health Services.
  • To express your opinions, recommendation and complaints in relation to policies and services offered by Hendrix College Health Services without fear of restraint, interference or discrimination.

As a patient you have the responsibility:

  • To act with consideration and respect toward Hendrix College Health Services staff.
  • To follow the rules, regulations and policies of Hendrix College Health Services as explained to you.
  • To observe the privacy and confidentiality of others in the Hendrix College Health Services.
  • To provide accurate information about past illnesses, hospitalization, medication, and other matters relating to your health history in order to effectively treat your illness.
  • To cooperate with Hendrix College Health Services staff and ask question if direction/procedures are not understood.
  • To be considerate of other patients and Hendrix College Health Services staff and to assist in the control of noise, smoking and other disruptions.
  • To be respectful of the property of other persons and the property of Hendrix College Health Services.
  • To follow the instructions and the medical orders of Hendrix College Health Services staff in order to enable them to properly provide your medical care.
  • To have family members available to the Hendrix College Health Services staff for review of your treatment in case you are unable to properly communicate with the doctors and caregivers.
  • To not take drugs/medications which have not been prescribed by your doctor and administered with Hendrix College Health Services.
  • To not complicate or endanger your ability to get well by consuming alcohol or toxic substances while receiving care with the Hendrix College Health Services.